Jesse Molina
Watsonville,CA
Summary
Dynamic professional with a proven track record at Bittersweet Bistro, adept in maintaining cleanliness and enhancing guest relations through exceptional service and a positive attitude. Skilled in multitasking and organization, demonstrated by efficiently training teams and improving service quality. Excelled in fast-paced environments, leveraging strong collaboration and communication skills to exceed customer expectations.
Overview
7
7
years of professional experience
Work History
Lead Busser/Food Runner
Bittersweet Bistro
02.2023 - 11.2024
- Trained new bussers on restaurant procedures, standards, and safety protocols, fostering a strong team dynamic.
- Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
- Maintained clean and organized work areas, contributing to a safe and inviting dining environment.
- Handled high-pressure situations gracefully by remaining calm under pressure while addressing customers'' concerns swiftly to maintain the flow of service within the establishment.
- Assisted team members during busy periods, ensuring seamless operations and excellent guest experiences.
- Supported the waitstaff in taking orders from customers as needed, demonstrating flexibility in job responsibilities.
- Collaborated with servers to ensure timely delivery of food and beverages, resulting in improved service quality.
Cashier/Pizza Maker
Island Craves Pizza
03.2020 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Line Cook/Drive-Thru Cashier
Taco Bell
01.2018 - 05.2019
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Education
High School Diploma -
Kapaa High School
Kapaa, HI05-2022
Skills
- Fast-paced environment
- Cleanliness
- Sanitation standards
- Efficient table clearing
- Turning tables
- Positive attitude
- Attention to detail
- Multitasking and organization
- Clear communication
- Team collaboration
- Guest relations
- Physical stamina
- Food running
Timeline
Lead Busser/Food Runner
Bittersweet Bistro
02.2023 - 11.2024
Cashier/Pizza Maker
Island Craves Pizza
03.2020 - 07.2022
Line Cook/Drive-Thru Cashier
Taco Bell
01.2018 - 05.2019
High School Diploma -
Kapaa High School
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