Jesse Morrison
Minot AFB,ND
Summary
Dynamic jewelry consultant with extensive experience at Kay Jewelers, excelling in customer service and custom design. Proven ability to drive sales and enhance client relationships through exceptional communication and teamwork. Recognized for leadership in training and recruiting, consistently exceeding company sales goals while delivering tailored jewelry solutions.
Overview
4
4
years of professional experience
Work History
Jewelry Consultant/ Assistant Manager
Kay Jewlers
Minot, ND
08.2023 - Current
- Advanced to Assistant Manager/Acting Store Manager, overseeing store operations, hiring and recruiting, driving customer traffic, and achieving sales goals in line with company standards.
- Led Custom & Design initiatives for district, assisting stores with repair and custom issues, collaborating with vendors to fulfill customer requests and ensure satisfaction with unique, one-of-a-kind pieces.
- Facilitated special orders and customized jewelry designs for clients.
- Educated clients on jewelry care and maintenance for longevity.
- Ensured a positive experience for guests and clients through attentive and personalized customer service.
- Built strong lifetime relationships with clients to enhance customer and brand loyalty.
- Promoted from seasonal part-time to full-time due to dedication and hours worked.
Team Member
Slim Chickens
Minot, ND
07.2023 - 05.2024
- Prepared ingredients and managed order line during peak hours to ensure timely service.
- Collaborated with team members to maintain efficient kitchen operations.
- Trained new staff on menu items and service protocols.
- Maintained a clean and organized work area throughout shift.
- Learned tasks quickly to support team objectives and improve service response times.
Food Service Worker
Popeyes
Minot AFB, ND
10.2021 - 07.2023
- Opened and closed facility, managed operations, and addressed customer needs, including handling complaints and orders.
- Stocked supplies and ingredients to streamline kitchen operations.
- Monitored staff performance and adherence to service standards to ensure positive customer experiences.
Education
HS Diploma -
Magic City Campus
Minot, ND05-2023
Skills
- Decision making
- Communication
- Teamwork
- Adaptability
- Negotiation
- Customer service
- Recruiting
- Jewelry knowledge
- Custom design
- Sales strategy
- Visual merchandising
- Exceptional customer service
- Service up-selling and suggestive selling
- Strong communication skills
Awards
- DCA certified (2025)
- GSI Certified (2024)
- Top 20 in the district for YTD sales (FY26)
- Top 10 in the district for repair sales YTD (FY26)
Volunteer Work Hobbies
- Treasure Trove, Community service, worked fixing various furniture around the store, displaying merchandise, cleaning, unloading trucks and sorting donations, 100+ hours
- Hunting, fishing, getting outside in general as a grounding technique
Timeline
Jewelry Consultant/ Assistant Manager
Kay Jewlers
08.2023 - Current
Team Member
Slim Chickens
07.2023 - 05.2024
Food Service Worker
Popeyes
10.2021 - 07.2023
HS Diploma -
Magic City Campus