JESSE QUICK
Centennial
Summary
OBJECTIVE & AREAS OF EXPERTISE Exceptional Program Manager, Senior Principal Systems Engineer, Project Manager and Regional Director with a broad background in information technology contract management, contract management and support, finance management, data center management, classification management advisor, information technology, business administration, ITIL, COOP, Information Assurance, and Lean Process Improvement spanning 20+ years in the IC and DoD. Program / Project Management Contract Evaluation and Management Top Secret/SCI with CI Poly Manpower Management Lean / Six Sigma Green Belt Personnel Security Management Conflict Resolution Network Operations Management Information Assurance COMSEC Management Financial Management Security+ce Certified ICD 503 / RMF
Overview
23
23
years of professional experience
Work History
Sr. Technical Program Manager
BAE Systems, Parsons Company
01.2021 - 01.2023
- Directs technical programs, guiding and training IT professionals (SE, SA, NA, ISSO, ISSE & ISSM) on full system lifecycle, security requirements, interactions, and requirements documentation and analysis
- Oversees portfolio of IC IT contract vehicles valued at $140M+, to include proposal, kickoff, transition, execution; negotiates and partners with customer PMO and other Program Managers for implementation of contracts, technical project management, IT personnel development, CDRL delivery, reviews/approves/submits invoices, and accomplishes 360 degree hiring actions
- Performed readiness assessments to ensure integration of three systems into one consolidated system; briefed support activities and system status weekly; determined COOP requirements and scheduled site surveys
- Reviews all elements of contract proposals, writes technical and program management volume, edits for clarity, and participates in gate/team reviews prior to submission; two contracts won!
- Attended large corporate and customer industry conferences – GEOINT, EIS, and INSA – increased P-Win for contract bids within IC customer spaces
- Provides program-level direction and support for Intelligence Community (IC) programs; tracks and reports labor hours for the programs, contributes to program meetings to address technical, management, and security issues
- Leverages leadership experience to provide operational and strategic management oversight to include monitoring requirements, costs, and deliverables within ServiceNow, Jira and Confluence to assist with system design, requirement clarification, and delivery within security constraints
- Directs system integration activities for Government customer for mission system developments and additions to site baselines
- Manages daily operations, including RMF actions in ServiceNow, as well as planning contract technical and management activities for employees
- Directs and leads five (5) NRO software engineering subcontract vehicles; negotiates and interacts with local Directors and Prime contract Program Managers for implementation of contract, technical project management, cloud security personnel development, reviews and approves invoices, and accomplishes 360 degree hiring actions
- Leads team that develops Basis of Estimates (BOEs) for RFP contract bids, ensuring cost, labor, and solution are synchronized and appropriately classified, and reviewed to ensure compliance with government requirements
Director
Western, Cloud
Sr. Principal Systems Engineer
C2S Consulting Group
01.2020 - 01.2021
- Directs and leads regional contract vehicles; negotiates and interacts with local Directors for implementation of contract, technical project management, cloud security personnel development, and hiring actions
- Developed AWS cloud solution for Maxar (Digital Globe) that offers total compute capability in multiple cloud environments for Tb sized data imagery files to reduce costs for core company and customers within technical, schedule, and cost constraints to support OPIR / GEOINT contract with NGA and NRO customers
- Developed/solutioned unclassified and classified secure cloud workstation solution, defined capability, and scope in 360-degree conversation that resulted in determination of crisp requirements and well-defined project scope
- Gathered and decomposed Maxar business requirements within Atlassian Jira into program technical requirements and tied them to Epics / Features in concert with business stakeholders; partnered with Governance Team to address security and classification needs
- Bundled proposed technical solutions into coarse-sized work packages and coordinates with Agile software development teams on a draft implementation schedule, costing, and timelines
- Identified and proposes changes with scaled Agile development teams to develop the requested changes
- Collaborates with Development teams to write and groom security and technical Features / Stories within Jira Align
- Determined misalignment of initiatives and pulled Features over within Jira Align from another initiative/Epic to properly align business goals under current program, creating velocity and reducing operational costs
- Leads validation of end-to-end solution and operations transition for migration to cloud environment for all operators
- Collaborated with Domain and Enterprise Architects to identify ICDs/APIs which require updating and determined widespread (unintentional) impacts through prototyping scenarios
Sr. Systems Engineer / IT Project Manager
BIT Systems
01.2019 - 01.2020
- A CACI Company
- NRO SCO Tier 3 factory Systems Engineer responsible for holistic systems engineering, to include quarterly software upgrades, discrepancy report resolution, process and workflow diagrams, coordination with software developers, synthesizing of requirements, development of CONOPs, systems architecture development, integration, verification and validation, system security, and release to operations
- Baselined configuration management for systems to streamline operations and integration of new customer requirements – shortened 2-wk integrations to single day in each instance
- Authored Joint Requirements Document to establish system needs across NRO Special Communications Office Directorate and NRO Communications Directorate; research led to establishment of standards requirements and created formal high-level service agreement – used as benchmark
- By-name mention and accolades given during contract Award Fee briefing for multi-month efforts that resulted in much-needed maintenance support being delivered for systems under current requirements
- Ran security scans, exposes and directs patching of vulnerabilities, and updates vital security documentation, as needed to remain ICD 503 compliant
- Advised customer on updates to the contract Classification Guide (CG); updated and approved after review
- Maintained system Authorization & Accreditation level through documentation efforts in RMF tool
IT Program Manager
SAIC
01.2017 - 01.2019
- Performed extensive systems engineering activities across large customer site requiring assessment from planning, implementation, to end-of-life; participated in high-level IPTs to advise senior executives on way-forward for mission and business systems
- Negotiated funding for customer to enable Enterprise deployment of Remote Acquisition Center of Excellence (ACE) Nodes, initiating remote Source Selection Evaluation capabilities and saving the customer an estimated $12M+ in travel and per diem costs in the first year of operation
- Authored CONOPs for the Remote ACE (enterprise-wide), incorporating site unique challenges and mitigated roadblocks through pursuing alternate means of operation and security
- Evaluated customer needs and All Spark (MSI/CMSP) SOW; contacted GPMO and negotiated integration engineer support personnel for Enterprise efforts, saved ~$700K in ECP costs and offered immediate customer support
- Analyzed CDRLs of IT contracts to ensure contractor performance objectives were met and provided feedback on gaps in service where applicable; applied these same analytics to future acquisitions to validate government needs and ensure continuity of service/operations
- Analyzed Statement of Work (SOW), Control Plan, Network Operating Instructions, system architectures, etc
- To advise on contractor direction and boundaries
- Performed documentation development and review in support of operational concept of operations (CONOPs) and operations and requirements development and planning
- Planned and implemented process improvements, including: future state design, change management, and transition planning for large IT contract vehicles as paradigm shift from legacy (20+ year) contracts to new service delivery model contracts occurred
- Offered expertise and guidance as NRO/COMM SME in interpreting policies, regulatory and/or governmental regulations, instructions, and agency guidelines to assure compliance
IT Operations Program Manager & Network Services Deputy Mgr
Raytheon Company
01.2016 - 01.2017
- Employed ITIL and Lean/Six Sigma processes to eliminate waste / boost efficiency for NRO customer
- Led an IT organization of 70+ direct report and 40+ subcontract personnel responsible for IT infrastructure, data center management, and systems operations; daily direct interaction with customer executives and senior managers
- Oversaw event management, network security (firewall and ACLs), network engineering, and network infrastructure functions in support of 30 networks supporting critical missions throughout the US Intelligence Community (IC), sustaining national defense priorities for the OPIR/SIGINT/GEOINT missions
- Briefed customers daily on status of mission systems and networks as part of planning efforts to consolidated mission networks, migrate to CSL1, and collapse firewall delineations for ease of management
- Mentored personnel and implemented diversity of thought and diversification of personnel to build an organization capable of sustained growth through asking questions and inviting non-repudiation environment
- Created and reported contract metrics to program and customers to track successful execution of objectives and above-and-beyond efforts
Network Engineer
General Dynamics Information Technology
01.2015 - 01.2016
- Oversaw the design/development of voice, video, radio-frequency, and data communications networks for the NRO
- Analyzed voice, video, radio-frequency, and/or data communications networks, including planning, designing evaluating, selecting, and upgrading operating systems and protocol suites and configuring communication media with concentrators, bridges, and other devices
- Planned large-scale network layouts and configured systems to user environments for NRO and partner agencies
- Analyzed network topologies, traffic and capacity requirements, adjusting as necessary for traffic/load requirements
- Performed network administration duties, advises leadership on network-related outages and affected resources
- Boosted current knowledge of relevant network backbone technology as assigned and dove into network topologies, assisting the team with problem isolation
- Developed Tasks, Training and Procedures for work unit, boosting new employee knowledge and advancing contract objectives
Sr. IT Program Manager
U.S. Air Force
01.2000 - 01.2015
- Advised executive leaders on IT business development matters such as leveraging resources for Microsoft/UNIX server farms, desktop PC solutions, network services, and long-term IT project management
- Managed and directed network upgrades, training, security, and information assurance activities for $16.2 million unclassified and classified networks in support of a $17.6 billion satellite missile warning mission
- Developed Service Level Agreements, coordinated with outside agencies to improve customer relations, and coordinated on Continuation of Operations Planning documents regularly as member of planning group
- Directed activities for IT maintenance, cyber security, network operations, knowledge management, IT logistics management, personal wireless communications, and land mobile radio for emergency services
- Led 17 IT professionals in seven (7) work units
- Identified and removed training and fiscal obstacles to performance while leading technical refresh of $2.3 million in equipment
- Project Manager for 450-person facility move from Denver to Aurora, Colorado; synergized team of 30 geographically separated personnel, and executed shutdown and standup of entire network in 91 minutes
- Project Manager - migrated classified systems within base boundary, ensured Facility Security Officer oversight
- COOP Manager for Major Command – RMF, Facility, Personnel, and Systems Security Officer
- Managed Personnel Security for approximately 125 assigned military members
- Led 24/7 IT Help Desk, coordinated with Tier 2/3 teams for IT services
- Base IT Quality Assurance Manager; revamped entire base IT infrastructure and ensured end to end traceability
- Security Manager - COMSEC Manager, COMSEC Responsible Officer, FSO, PSO
Education
Masters Business - Administration
2011
Bachelor of Science - Business Management
2007
Associate of Science - Computer Systems Management
1997
Skills
- Financial Reporting
- Issue Resolution
- Crisis Management
- Organizational Development
- People Management
- Strategic Planning
Timeline
Sr. Technical Program Manager
BAE Systems, Parsons Company
01.2021 - 01.2023
Sr. Principal Systems Engineer
C2S Consulting Group
01.2020 - 01.2021
Sr. Systems Engineer / IT Project Manager
BIT Systems
01.2019 - 01.2020
IT Program Manager
SAIC
01.2017 - 01.2019
IT Operations Program Manager & Network Services Deputy Mgr
Raytheon Company
01.2016 - 01.2017
Network Engineer
General Dynamics Information Technology
01.2015 - 01.2016
Sr. IT Program Manager
U.S. Air Force
01.2000 - 01.2015
Director
Western, Cloud
Masters Business - Administration
Bachelor of Science - Business Management
Associate of Science - Computer Systems Management
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