Jesse Reed
Moweaqua
Summary
To secure a challenging position in a reputable organization to expand my learnings and knowledge while making use of my interpersonal skills to achieve goals of a company that focuses on customer satisfaction and customer experience.
Experienced with managing branch operations and driving team performance to achieve business goals. Utilizes strategic planning and effective leadership to enhance operational efficiency. Track record of fostering strong client relationships and implementing successful financial strategies.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Branch Manager
ILMO Products Company
Decatur, IL
05.2019 - Current
- Deliver Hazardous and Non-Hazardous material to our serviced communities in a timely manner while maintaining great customer service with a strong knowledge of our products.
- Led branch operations, ensuring adherence to company policies and regulatory compliance.
- Mentored and trained staff, fostering a culture of continuous improvement and collaboration.
- Strengthened customer relationships through effective communication and responsive service delivery.
- Coordinated performance evaluations, providing constructive feedback to support employee development.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
Pharmaceutical Technician
Akorn Pharmaceuticals
Decatur, IL
10.2014 - 03.2019
- Running and Maintaining the Machinery while in Production producing quality medications. Working with and accounting for controlled substances.
- Compounded medications following strict protocols and safety standards.
- Operated and maintained pharmaceutical equipment to ensure optimal performance.
- Trained junior staff on best practices for medication preparation and handling.
- Conducted quality control checks on finished products to meet regulatory compliance.
Education
High School Diploma -
Warrensburg-Latham High School
01-2011
Class A CDL Course -
Richland Community College
01-2019
Skills
- Leadership
- Communication
- Problem solving
- Teamwork
- Customer service skills
- Branch operations management
- Customer service
- Excellent time management skills
- Coaching and mentoring
- Team supervision
- Decision-making
Certification
Hazmat
Tanker
Class A CDL
CGMP
Timeline
Branch Manager
ILMO Products Company
05.2019 - Current
Pharmaceutical Technician
Akorn Pharmaceuticals
10.2014 - 03.2019
High School Diploma -
Warrensburg-Latham High School
Class A CDL Course -
Richland Community College