Jesse Retzlaff

• Built strong brand recognition and customer loyalty by delivering high-quality products and services consistently over time.
• Improved customer satisfaction with exceptional project management skills and timely delivery of products and services.
• Established a successful startup by researching market opportunities, creating a business plan, and securing funding.
• Successfully navigated challenging economic conditions by adapting business strategies quickly in response to changing

market dynamics.

• Streamlined operations by identifying inefficiencies and implementing cost-saving measures that improved overall profitability.
• Spearheaded community outreach initiatives, building brand awareness and contributing positively to local community.
• Boosted customer satisfaction, refining customer service process to ensure quick and effective resolution of inquiries and complaints.
• Reduced operational expenses, reviewing and adjusting budgets to align with financial goals.

• Conducted thorough quality checks on completed work, ensuring compliance with industry standards and client specifications before final handover.
• Enhanced client satisfaction by maintaining open channels of communication, addressing concerns promptly, and delivering high-quality results.
• Improved project efficiency by developing and implementing comprehensive electrical plans and schedules.
• Managed project resources effectively, ensuring timely completion of tasks and meeting budget constraints.
• Spearheaded troubleshooting efforts during challenging situations to quickly identify root causes of problems and implement effective solutions that minimized downtime or disruptions to ongoing work processes.
• Collaborated with cross-functional teams including architects, designers, contractors, and suppliers to ensure smooth coordination throughout each project phase.
• Reviewed technical documentation such as drawings, schematics, and manuals to ensure accuracy before implementation in projects.
• Mentored junior engineers and technicians, providing guidance on best practices for efficient execution of tasks while upholding safety standards.

• Operated varied hand and power tools to complete repairs.
• Used problem-solving skills to alleviate issues efficiently with minimal supervision.
• Troubleshot equipment breakdowns and performed preventive maintenance.
• Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
• Followed safety protocols to minimize workplace accidents.
• Inspected and maintained equipment to keep items in top working condition.
• Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
• Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
• Improved equipment functionality by conducting regular maintenance checks and repairs.
• Performed electrical and mechanical repairs of production equipment to minimize downtime.
• Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
• Monitored and documented work performance in maintenance logs in compliance with company guidelines.

Same a prior CRB/ABB Employment

• Inspected electrical equipment to assure it was operating correctly.
• Responded to fault and wiring issues, identifying hazards and problems.
• Installed new equipment and modified existing equipment.
• Conducted preventive maintenance on equipment.