Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Jesse Rich

Jesse Rich

Warrensburg,MO

Summary

Skilled in chemical handling and professional communication, I enhanced revenue and client trust at Ecolab by upselling services and educating on pest prevention. Demonstrated critical thinking in identifying efficient pest control methods. Trained new technicians, ensuring high-quality service and safety. Expert in steam cleaning, with a strong work ethic and problem-solving abilities.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Carpet and Upholstery Steam Cleaner

Steamagic
04.2024 - Current
  • Mixed water and chemicals in containers to prepare cleaning solutions.
  • Operated steam cleaners to vacuum rugs and remove loosened dirt.
  • Guided scrubbing machines over rug surfaces to loosen embedded dirt.
  • Moved furniture weighing up to Number pounds to prepare homes for cleaning.
  • Extract water and remove water damaged drywall. Set up equipment to dry areas out.

Certified Pest Control Technician

Mantis Pest Solutions
07.2022 - 04.2024

Pest Control Service Technician

Ecolab
10.2018 - 07.2022
  • Increased company revenue with upselling additional services to clients based on their specific needs.
  • Enhanced client trust by maintaining confidentiality and demonstrating professionalism when discussing sensitive pest issues.
  • Assisted in training new technicians on proper treatment methods and safety protocols, ensuring quality service delivery across the team.
  • Educated and advised customers on preventive measures to reduce pest infestations.
  • Adhered to most stringent safety procedures when applying chemicals.
  • Completed required treatment documentation while on-site and returned paperwork to office for processing.
  • Performed general pest control solutions such as bed bug and termite inspections and treatments.
  • Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
  • Responded to customer inquiries and complaints regarding pest control services and solutions.
  • Prepared reports and kept detailed records of pest control activities.

Carpet and Upholstery Steam Cleaner

C&S Carpet Cleaning
07.2013 - 10.2018
  • Operated extractor to remove excess suds and water from carpet and furniture.
  • Applied rub chemical solutions with hand brushes to carpets and upholstery.
  • Mixed water and chemicals in containers to prepare cleaning solutions.
  • Operated steam cleaners to vacuum rugs and remove loosened dirt.
  • Identified appropriate spotting agents to use on persistent stains.

Education

High School Diploma - General Studies

Leavenworth Senior High School
Leavenworth
05.2013

Skills

  • Professional communication
  • Chemical handling
  • Strong work ethic
  • Problem-solving abilities
  • Critical thinking

Certification

  • Licensed in General, Structural and Termite Pest Control.

Timeline

Carpet and Upholstery Steam Cleaner

Steamagic
04.2024 - Current

Certified Pest Control Technician

Mantis Pest Solutions
07.2022 - 04.2024

Pest Control Service Technician

Ecolab
10.2018 - 07.2022

Carpet and Upholstery Steam Cleaner

C&S Carpet Cleaning
07.2013 - 10.2018

High School Diploma - General Studies

Leavenworth Senior High School
Jesse Rich