Jesse Rich
Warrensburg,MO
Summary
Skilled in chemical handling and professional communication, I enhanced revenue and client trust at Ecolab by upselling services and educating on pest prevention. Demonstrated critical thinking in identifying efficient pest control methods. Trained new technicians, ensuring high-quality service and safety. Expert in steam cleaning, with a strong work ethic and problem-solving abilities.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Carpet and Upholstery Steam Cleaner
Steamagic
04.2024 - Current
- Mixed water and chemicals in containers to prepare cleaning solutions.
- Operated steam cleaners to vacuum rugs and remove loosened dirt.
- Guided scrubbing machines over rug surfaces to loosen embedded dirt.
- Moved furniture weighing up to Number pounds to prepare homes for cleaning.
- Extract water and remove water damaged drywall. Set up equipment to dry areas out.
Certified Pest Control Technician
Mantis Pest Solutions
07.2022 - 04.2024
Pest Control Service Technician
Ecolab
10.2018 - 07.2022
- Increased company revenue with upselling additional services to clients based on their specific needs.
- Enhanced client trust by maintaining confidentiality and demonstrating professionalism when discussing sensitive pest issues.
- Assisted in training new technicians on proper treatment methods and safety protocols, ensuring quality service delivery across the team.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Adhered to most stringent safety procedures when applying chemicals.
- Completed required treatment documentation while on-site and returned paperwork to office for processing.
- Performed general pest control solutions such as bed bug and termite inspections and treatments.
- Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
- Responded to customer inquiries and complaints regarding pest control services and solutions.
- Prepared reports and kept detailed records of pest control activities.
Carpet and Upholstery Steam Cleaner
C&S Carpet Cleaning
07.2013 - 10.2018
- Operated extractor to remove excess suds and water from carpet and furniture.
- Applied rub chemical solutions with hand brushes to carpets and upholstery.
- Mixed water and chemicals in containers to prepare cleaning solutions.
- Operated steam cleaners to vacuum rugs and remove loosened dirt.
- Identified appropriate spotting agents to use on persistent stains.
Education
High School Diploma - General Studies
Leavenworth Senior High School
Leavenworth05.2013
Skills
- Professional communication
- Chemical handling
- Strong work ethic
- Problem-solving abilities
- Critical thinking
Certification
- Licensed in General, Structural and Termite Pest Control.
Timeline
Carpet and Upholstery Steam Cleaner
Steamagic
04.2024 - Current
Certified Pest Control Technician
Mantis Pest Solutions
07.2022 - 04.2024
Pest Control Service Technician
Ecolab
10.2018 - 07.2022
Carpet and Upholstery Steam Cleaner
C&S Carpet Cleaning
07.2013 - 10.2018
High School Diploma - General Studies
Leavenworth Senior High School