Experienced automotive technician with a proven track record of leading technical teams in complex projects. Skilled in troubleshooting and implementing efficient procedures, resulting in improved efficiency and reduced downtime. Strong problem-solving abilities and effective team management.
Overview
26
26
years of professional experience
Work History
Lead Technician /A Level Technician
Bridgestone Firestone Corp.
02.2023 - Current
Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
Repaired, upgraded and inspected electronic, electrical and mechanical systems.
Service Technician/ Interlock Installer
American Judicial Services
04.2019 - 04.2019
Explained diagnostic findings to customers and outlined repair or service options.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Inspected equipment to diagnose operational issues.
Adhered to safety protocols and policies to reduce workplace hazards.
Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Increased customer satisfaction by providing timely and efficient service for various technical issues.
Specialist E-4 Team Leader Infantry 11B
US Army JBLM
08.2008 - 01.2012
He is a fighting leader who leads by example. He has authority over his subordinates and overall responsibility for their actions. Under the fluid conditions of close combat, the team leader must accomplish assigned missions using initiative without needing constant guidance from above. His position on the battlefield requires immediacy and accuracy in all his actions. Responsible for all his team does or fails to do, the care of his men, weapons, and equipment. He is the subject matter expert on all the team's weapons and battle drills. Leads his team in fire and maneuver and assists the squad leader as required. He is prepared to assume the duties of the squad leader at any time.
Deployed to Iraq in 2009-2010, during my deployment I was team leader in Weapons squad, and served as RTO (radio telephone operator) through the whole deployment. Duties included making sure all squad leaders and Platoon, and PL had current time and fill on every mission. Maintained all truck radios, and handheld radios.
Manager of Tire Sales
Bridgestone Firestone Corp.
04.2006 - 07.2008
Manages daily operations while merchandising, maintaining and assembling tire displays for promotions.
Ensures superior customer relationships and services while monitoring, evaluating and presenting solutions to potential problem customer/fleet/commercial accounts.
Responsible for invoicing/filing of work orders, preparing routine reports, assisting the general manager with special assignments, and prospecting for new customers/fleet/commercial accounts.
Provide leadership, coaching and training to all personnel in the tire center. Support efforts of sales personnel profitability while achieving effective utilization of all company assets; growth of sales, profit generation and improvement.
Ensures compliance with all company policies and procedures, federal and state laws and regulations.
Communicates and exemplifies company vision and values to all personnel. Attract, motivate and retain personnel; promote development of teamwork and positive work environments.
Saab Parts Manager ABQ./Nationwide Parts Advisor MB G.Wagen
Europa G.Wagen LLC / Saab Santa Fe
01.2000 - 01.2006
Managed all daily tasks and merchandising, created and maintained a clean and organized parts department.
Ensured superior customer relationships and services while monitoring, evaluating and presenting solutions to any potential problem customers/technicians/commercial accounts may have had.
Responsible for invoicing customer/ Repair Orders via Reynolds and Reynolds System. Prepared monthly reports, and projections for the upcoming months.
Provided leadership, coaching and training to all personnel
Ensured compliance with all company policies and procedures, federal and state laws and regulations.
Communicates and exemplifies company vision and values to all personnel. Attract, motivate and retain personnel; promote development of teamwork and positive work environments.