Jesse Schmidt
SAINT PAUL,MN
Summary
Guide and manage Branch offices in providing quality service to members.
Overview
14
14
years of professional experience
9
9
Certifications
Work History
Regional Branch Manager
Associate Healthcare CU
Eagan, Minnesota
11.2023 - Current
- Managed daily operations of multiple branch locations efficiently.
- Developed and implemented strategic plans for regional growth initiatives.
- Led training sessions for staff to enhance customer service skills.
- Oversaw compliance with banking regulations and internal policies.
- Analyzed financial data to identify areas of improvement or potential risk within the region's branches.
- Coordinated training programs for new hires and existing employees in order to ensure compliance with company standards.
- Reviewed contracts from vendors to ensure cost effectiveness of services received by the regional branch.
- Developed policies and procedures related to customer service standards, safety protocols, and operational efficiency.
- Collaborated with senior management on budget planning and forecasting.
- Conducted regular meetings with staff members to discuss goals, objectives, and challenges.
- Created reports on customer satisfaction, employee performance, sales figures, and other metrics.
FSO Financial Service Officer
Spire Credit Union
Woodbury, MN
10.2022 - 11.2023
- Conducted financial assessments with clients to identify needs and recommend tailored solutions.
- Engaged in training programs to enhance knowledge of evolving financial products and services.
- Interviewed clients to evaluate income, expenses, objectives, and risk tolerance for effective financial planning.
- Provided front-line assistance to walk-in customers, creating positive initial interactions.
- Cross-sold banking products based on customer needs, resulting in increased sales.
- Created and updated financial reports regularly for presentation to leadership teams.
- Researched banking regulations and statutory changes to ensure compliance with new laws.
- Completed month-end and year-end closings while maintaining audit-ready records.
Retail Banker II
FNC Bank
Hudson, WI
01.2022 - 10.2022
- Assisted customers in opening and closing accounts, applying for loans, and making informed financial decisions.
Sales General Manager
Preferred Sales and Leasing
WOODBURY, MN
09.2020 - 09.2022
- Exceeded sales goals by aligning strategies with market trends, enhancing profitability.
- Formalized sales processes to optimize operations and attract new customers.
- Approved financing applications and closed contracts while ensuring compliance with state regulations.
- Led sales team to consistently achieve monthly revenue targets and expand market share.
- Developed training programs to elevate staff skills and boost customer engagement.
- Analyzed market trends to uncover new business opportunities and competitive advantages.
- Conducted thorough audits of loan documentation for accuracy and completeness.
- Identified non-compliance areas and proposed actionable corrective plans.
Bingo Operations
Treasure Island Resort & Casino
Welch, MN
01.2018 - 07.2019
- Managed company operations, ensuring accountability for profit and loss, scheduling, training, and inventory control.
Midwest Indirect Channel Manager
XO Communications
Minneapolis, Minnesota
09.2012 - 08.2016
- Developed test plans to assess functionality of new products before production deployment.
- Configured, tested, and installed routers, switches, and other networking devices.
- Resolved network connectivity issues through troubleshooting of LAN and WAN connections.
- Implemented backup solutions to protect critical data and resources.
- Monitored server performance metrics including CPU usage and network traffic.
- Coordinated hardware and software installations across multiple projects under strict deadlines.
- Evaluated new technologies for integration into existing telecommunications systems.
- Created automation scripts to streamline routine tasks in data center operations.
Education
Associate of Science - Computer And Information Sciences
Minnesota School of Business
Minneapolis, MNSkills
- Territory sales management
- Strategic planning
- Policy development
- Regulatory compliance
- Staff development
- Customer service-focused
- Software development
- Network troubleshooting
- Code optimization
- API integration
- Financial reporting
- Application debugging
- Database design
- Scripting languages
- API design
- UI framework integration
- Engagement engineering
- Team leadership
- Performance evaluation
References
REFERENCES
Available on request.
Certification
IBM RAG and Agentic AI Professional Certificate
Affiliations
Website Developer
Current Personal Projects
Battle Ballz
Multiplayer, solo, and team based arena style battle.
Custom cryptocurrency (BattleBitz) used for IAP (in-app purchases).
Built of Unity 3d engine.
Build Version Android, iOS, and Windows PC.
Timeline
Regional Branch Manager
Associate Healthcare CU
11.2023 - Current
FSO Financial Service Officer
Spire Credit Union
10.2022 - 11.2023
Retail Banker II
FNC Bank
01.2022 - 10.2022
Sales General Manager
Preferred Sales and Leasing
09.2020 - 09.2022
Bingo Operations
Treasure Island Resort & Casino
01.2018 - 07.2019
Midwest Indirect Channel Manager
XO Communications
09.2012 - 08.2016
Associate of Science - Computer And Information Sciences
Minnesota School of Business