Jesse Spear
Newport,NC
Summary
CDL-A driver turned operations manager dedicated to staying professional in difficult situations. Outgoing demeanor focused on task management, overseeing employees and monitoring complex workflows and conditions. Promotes interpersonal and adaptability skills to complete project tasks safely and to specifications.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Operations Manager
Coastal Moving Co
Jacksonville, NC
05.2025 - Current
- Developed training programs for new hires to promote safety standards and operational efficiency.
- Coordinated logistics for multi-site operations, increasing delivery accuracy through effective scheduling practices.
- Mentored junior staff in best practices for customer service and problem resolution during relocations.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Driver
ST Wooten
Newport, NC
09.2024 - 05.2025
- Operated commercial vehicles in compliance with safety regulations and company policies.
- Ensured timely delivery of materials to construction sites, optimizing route efficiency.
- Conducted routine vehicle inspections to maintain operational readiness and safety standards.
- Collaborated with team members to coordinate loading and unloading processes effectively.
- Implemented best practices for vehicle maintenance, reducing downtime and repair costs.
Crew Leader
Acme Movers & Storage
Morehead City, NC
02.2019 - 09.2024
- Federal instillation access required to offer services to military members.
- Provided DOT physical in order to legally operate commercial vehicles under a carrier.
- Delegated daily tasks to team members to optimize group productivity.
- Managed multiple employees in various job tasks throughout phases of move.
- Applied communication skills to communicate between management and shippers.
- Protected furniture by disassembling easily damaged parts, detaching headboards from bed frames and securing loose or unstable components.
- Followed customer instructions about placement of items and special considerations for handling.
- Cleaned job sites and properties of packing material after loading trucks with boxes and furniture weighing up to 20,000 pounds.
Crew Leader
Little Guys Movers
Wilmington, NC
07.2016 - 12.2018
- Managed multiple employees in various job tasks throughout phases of move completion.
- Delegated daily tasks to team members to optimize group productivity.
- Mentored newly hired crew members to prepare each for job roles.
- Applied communication skills to communicate expectations of shippers to management.
- Inspected cleanliness, organization and safety of job sites after every shift.
- Resolved issues among crew members by addressing problems immediately and mediating disagreements.
- Drove truck safely to deliver items in original condition to destination.
- Received DOT physical to legally operate a commercial vehicle under a carrier.
Pit Crew Member
Bally Refrigerated Boxes
Morehead City, NC
12.2015 - 07.2016
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Received OSHA training upon starting job.
- Received lift-truck training and license upon starting job.
- Worked in a fast paced, high stress industrial warehouse environment.
- Moved large and bulky items manually or with equipment such as pallet jacks or forklifts.
Personal Trainer
Golds Gym
Morehead City, NC
07.2014 - 11.2015
- Provided clients with educational information, including materials on preventative care, nutrition, body mechanics, fitness, stress management and ergonomics.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Developed routines to avoid injuries, maximize effort and facilitate client attainment of personal fitness goals.
- Created fitness routines to motivate clients to remain in wellness programs.
Customer Service Manager
Golds Gym
Morehead City, NC
02.2013 - 11.2015
- Assessed customer account information to determine current issues and potential solutions.
- Relayed productive customer feedback to marketing teams.
- Upheld strict quality control policies and procedures during customer interactions.
- Assessed customer needs and upsold products and services to maximize sales.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Escalated customer concerns, store issues and inventory requirements to supervisors.
Education
High School Diploma -
West Carteret High School
Morehead City, NC06-2011
Some College (No Degree) -
Carteret Community College
Morehead City, NCNo Degree - Class A CDL Course
Carteret Community College
Morehead City, NC02-2022
Skills
- Team leadership
- Customer service
- Operational efficiency
- Employee relations and conflict resolution
- Staff training
- Time management
- Clean driving record
- Punctual and reliable
- Flexible schedule
- Loading and unloading
- Forklift operation
- Commercial driving
- Heavy lifting expertise
- Materials handling and transport
- Truck loading and unloading
- Proper equipment usage
Accomplishments
- Consistently maintained high customer satisfaction ratings.
- Promoted from crew member to crew leader, in less than 12-months
Certification
- Licensed Class A CDL Driver - Doubles and Triples Endorsment
Timeline
Operations Manager
Coastal Moving Co
05.2025 - Current
Driver
ST Wooten
09.2024 - 05.2025
Crew Leader
Acme Movers & Storage
02.2019 - 09.2024
Crew Leader
Little Guys Movers
07.2016 - 12.2018
Pit Crew Member
Bally Refrigerated Boxes
12.2015 - 07.2016
Personal Trainer
Golds Gym
07.2014 - 11.2015
Customer Service Manager
Golds Gym
02.2013 - 11.2015
High School Diploma -
West Carteret High School
Some College (No Degree) -
Carteret Community College
No Degree - Class A CDL Course
Carteret Community College
Experience
["Construction Laborers"],["Construction Laborers"],["Automotive Specialty Technicians"],["Fitness Trainers and Aerobics Instructors"],["Managers, All Other"],[]
Education and Training
other,other