Jesse Vaifauna
Ellensburg
Summary
Results-driven L5 Diesel Technician at Loves Travel Stop with expertise in troubleshooting and preventive maintenance. Proven ability to enhance shop productivity and customer satisfaction through effective communication and teamwork. Skilled in equipment inspection and parts replacement, committed to maintaining workplace safety and efficiency in fast-paced environments.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
15
15
years of professional experience
1
1
Certification
Work History
L5 Diesel Technician
Loves Travel Stop
08.2020 - Current
- Troubleshot systems, traced problems and diagnosed root causes.
- Performed vehicle lubrication and DOT safety inspections.
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Supported fleet operations with dependable on-site troubleshooting, diagnosis, and repair services for diesel-powered vehicles.
- Maintained safe working conditions by keeping shop areas clean and free from unneeded items.
- Boosted shop productivity by maintaining a clean, organized work environment and properly utilizing equipment and tools.
- Increased customer satisfaction levels through prompt and effective communication regarding repair progress and timelines.
- Completed warranty services and submitted required paperwork.
- Collaborated with team members on complex repair tasks, resulting in improved workflow efficiency.
- Managed parts inventory and tracked status of recent orders to maintain tool and equipment stock.
91S Stryker Maintainer
U.S. Army Active Duty
08.2016 - 07.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Embodies a professional demeanor in a work place environment.
- Ability to perform in leadership roles by organizing task and delegating colleagues to achieve high efficiency.
Dishwasher
Denny's Restaurants Franchise Association
03.2014 - 11.2015
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Fostered a positive work environment by maintaining a professional attitude and appearance at all times.
- Maintained a safe working environment by properly using and storing cleaning chemicals according to safety guidelines.
Shift Leader
Subway
06.2010 - 07.2012
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Education
High School Diploma -
Greenway Highschool
Phoenix, AZ05-2013
Skills
- Preventive Maintenance
- Workplace safety
- HVAC systems maintenance
- Troubleshooting skills
- Equipment inspection
- Parts replacement
- Team collaboration
- Service documentation
- Shop safety procedures
- Air brake systems
- Oil changes
- Fleet management
Certification
- 609 certification
- Loves certified Annual DOT Inspector
- Loves certified Tire Technician
- Loves certified Brake Specialist
- Loves certified Mechanic
Timeline
L5 Diesel Technician
Loves Travel Stop
08.2020 - Current
91S Stryker Maintainer
U.S. Army Active Duty
08.2016 - 07.2020
Dishwasher
Denny's Restaurants Franchise Association
03.2014 - 11.2015
Shift Leader
Subway
06.2010 - 07.2012
High School Diploma -
Greenway Highschool
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