Jesse Valentin
Wallkill,NY
Summary
Dependable professional with experience in delivery, emergency transport, and front office operations. Skilled in customer service, dispatch coordination, and incident reporting, with a strong focus on safety, professionalism, and accurate communication. Ready to support fast-paced operations and deliver consistent service.
Overview
3
3
Languages
1
1
Certification
9
9
years of professional experience
Work History
Amazon Driver
Hudson Routes
New Windsor, New York
05.2026 - 10.2026
- Loaded delivery van with Amazon parcels, ensuring timely dispatch for Hudson routes.
- Delivered packages to homes and businesses, ensuring careful handling to maintain package integrity.
- Used GPS and route planning tools to support efficient deliveries.
- Kept dispatch updated on delays, route changes, and address issues.
- Inspected tires, lights, and safety gear before departure.
- Maintained safe driving practices, adhering to traffic laws and transportation procedures to prevent accidents and ensure safety of cargo.
Emergency Medical Technician
Ambulnz
Newburgh, New York
08.2025 - 05.2026
- Performed basic life support procedures to stabilize patients in critical condition.
- Monitored patient condition and documented vital signs during interfacility transfers.
- Tracked and documented patient vital signs to monitor health status during transfers.
- Coordinated transport updates with dispatch and hospital staff to ensure timely patient care.
- Provided emergency and non-emergency patient transport support for AmbuInz ambulance operations.
- Cleaned ambulances and disinfected equipment between patient transports.
Front Office Manager
Courtyard by Marriott
Waterbury, Connecticut
02.2018 - 05.2024
- Managed daily front office operations, welcoming guests, answering phone calls, and responding to emails efficiently.
- Coordinated front office staff schedules and assignments to ensure adequate shift coverage.
- Trained front desk agents on reservation processing and guest communication.
- Supported front desk operations at Courtyard by Marriott, including guest check-in and check-out.
- Resolved customer concerns promptly and professionally, ensuring a positive experience.
- Executed administrative tasks including filing paperwork, preparing reports, and updating databases.
Director of Sales and Marketing
D & D Air Conditioning
Bristol, Connecticut
10.2019 - 08.2022
- Cultivated relationships with industry influencers and strategic partners to identify improvement areas and expand the customer base.
- Analyzed competitor activity and refined strategies to improve market positioning.
- Reviewed market trends to identify new growth opportunities.
- Developed pricing proposals for new equipment and maintenance contracts to enhance competitiveness.
- Built pricing models for products and services based on market conditions.
- Trained staff on product knowledge, customer communication, and closing techniques.
- Supported sales strategy for air conditioning installation and service programs.
Education
High School Diploma -
Naugatuck High School
Naugatuck07-2020
Skills
- Commercial driver's license
- Safe driving
- Vehicle inspection
- Route navigation
- Delivery scanning
- Package handling
- Delivery documentation
- Dispatch coordination
- Transportation compliance
- Problem solving
- Attention to detail
- Customer service
- Strong working relationships
- Stress management
- Professionalism
Languages
English
Native/ Bilingual
Spanish
Elementary
Italian
Limited
Certification
- NYS EMT - NYSDOH, 2025
Timeline
Amazon Driver
Hudson Routes
05.2026 - 10.2026
Emergency Medical Technician
Ambulnz
08.2025 - 05.2026
Director of Sales and Marketing
D & D Air Conditioning
10.2019 - 08.2022
Front Office Manager
Courtyard by Marriott
02.2018 - 05.2024
High School Diploma -
Naugatuck High School