Jesse Voss
Mt. Juliet,TN
Summary
Dynamic Branch Manager with a proven track record at Heritage Landscape Supply Group, excelling in inventory management and operational efficiency. Skilled in servant leadership and communication, I enhanced client satisfaction and drove a 15% improvement in branch operations, fostering a high-performing team and implementing strategic sales initiatives.
Overview
16
16
years of professional experience
Work History
Branch Manager
Heritage Landscape Supply Group
Nashville, TN
01.2025 - Current
- Developed and maintained relationships with key customers, enhancing client satisfaction and loyalty.
- Implemented effective inventory management systems, reducing excess stock by 20% and improving turnover rates.
- Streamlined operational processes, leading to a 15% improvement in efficiency across daily branch functions.
- Managed staff scheduling, hiring and training processes.
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Resolved escalated customer complaints in a timely manner.
ASSISTANT STORE MANAGER
Lowe's Companies, Inc.
01.2020 - 12.2024
- Leads successful merchandising initiatives, increasing product visibility, enhanced visual appeal, and drives sales growth.
- Manages a team of 18 employees directly, fostering a positive work environment with high team productivity.
- Analyzes sales data to identify trends and implements targeted promotions, resulting in a 15% increase in department revenue.
- Implements inventory management strategies, increasing stock conditions resulting in sales growth and customer satisfaction.
DEPARTMENT SUPERVISOR
Lowe's Companies, Inc.
01.2018 - 01.2020
- Developed and monitored seasonal merchandise plans, ensuring timely and relevant product offerings throughout the year.
- Executed merchandising sets to establish event placement and visual display standards.
- Tested new display methods, store layouts, and applied learning to future events to drive sales growth.
PRODUCTION MANAGER
Rainbow Inc.
01.2010 - 01.2018
- Utilized forecasting data to plan production workflows, ensuring timely delivery and reducing lead times.
- Implemented training programs to enhance the skills of production staff, resulting in higher production efficiency.
- Collaborated with the quality assurance team to uphold quality standards, ensuring compliance with industry regulations.
Education
Bachelor of Science - Business
Trevecca Nazarene University
Nashville, TN05-2026
Bachelor of Science - Exercise Science
AUSTIN PEAY STATE UNIVERSITY
Clarksville, TN01-2016
Skills
- Servant Leadership
- Decision-making
- Communication skills
- Project management
- Adaptability
- Visual merchandising
- Inventory management
- Sales planning
- Operations management
Websites
Timeline
Branch Manager
Heritage Landscape Supply Group
01.2025 - Current
ASSISTANT STORE MANAGER
Lowe's Companies, Inc.
01.2020 - 12.2024
DEPARTMENT SUPERVISOR
Lowe's Companies, Inc.
01.2018 - 01.2020
PRODUCTION MANAGER
Rainbow Inc.
01.2010 - 01.2018
Bachelor of Science - Business
Trevecca Nazarene University
Bachelor of Science - Exercise Science
AUSTIN PEAY STATE UNIVERSITY