Jesse Weaver
Columbus
Summary
Dynamic coordinator with a strong background in project management and team training. Skilled in problem-solving and effective communication, with a track record of streamlining operations and uplifting team morale through collaborative initiatives and feedback sessions. Detail-oriented professional known for enhancing workflow efficiency and optimizing resources. Experienced in training staff and resolving customer issues, committed to fostering a collaborative work culture that drives organizational goals.
Overview
20
20
years of professional experience
Work History
Perennial Coordinator
Andy's Garden
Troy
05.2018 - 05.2025
- Coordinated team meetings to streamline project updates and improve communication.
- Assisted in developing project plans to ensure alignment with organizational goals.
- Collaborated with cross-functional teams to enhance workflow efficiency and support initiatives.
- Implemented process improvements to optimize daily operations and resource allocation.
- Trained new staff on procedures, tools, and best practices for effective job performance.
- Facilitated feedback sessions to gather insights and foster a collaborative work environment.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Facilitated communication between different departments in order to resolve issues quickly.
- Monitored inventory levels and ordered additional supplies as needed.
- Resolved customer complaints in a timely manner while upholding company standards.
- Organized team events to promote a positive work environment.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
- Guided employees in handling difficult or complex problems.
- Reviewed employees' work to check adherence to quality standards and proper procedures.
Hiring and Recruiting
Trueblue Labor Ready
Columbus
06.2014 - 07.2016
- Provided advice to hiring managers on recruiting processes and policies.
- Managed personnel matters including hiring decisions, employee discipline issues and salary reviews.
- Reviewed resumes, conducted phone screens, and coordinated in-person interviews with hiring teams.
- Performed full cycle recruiting tasks including sourcing, screening, interviewing and hiring of new staff members.
- Developed and implemented new hiring policies, procedures, and recruiting strategies to increase the efficiency of the staffing process.
- Identified potential sources of talent, such as job fairs and online recruiting sites.
- Assisted with recruiting efforts by screening potential candidates for field positions.
- Created and maintained a database of qualified applicants for future hiring needs.
- Assisted with recruiting, interviewing, and hiring new employees.
- Participated in hiring process by interviewing potential candidates for open positions.
Server
La Forgata
Columbus
05.2013 - 02.2015
- Provided excellent customer service in fast-paced dining environment.
- Managed customer orders efficiently and accurately.
- Collaborated with kitchen staff for timely food delivery.
- Maintained cleanliness and organization of dining area.
- Processed payments and handled cash transactions securely.
- Trained new servers on restaurant procedures and standards.
- Resolved customer complaints promptly and professionally.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
- Assisted in training new servers.
- Followed health safety guidelines when preparing and serving food products.
- Checked food before serving it to customers.
- Stayed informed about daily specials, new menu items, promotions.
- Trained new employees on restaurant procedures and plating techniques.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Stocked service areas with supplies during slow periods.
Buyer Manager
Saint Tropez
Destin
10.2005 - 01.2010
- Analyzed market trends to optimize purchasing strategies and reduce costs.
- Reviewed purchase orders for accuracy and compliance with company policies.
- Negotiated contracts with vendors to secure favorable terms and conditions.
- Implemented systems for tracking purchases and monitoring supplier performance.
- Ensured that purchased items met required specifications, quality standards, and other criteria prior to acceptance by the organization.
- Monitored inventory levels to ensure timely replenishment orders were placed as needed.
- Conducted regular inventory checks to maintain optimal stock levels.
- Maintained relationships with existing vendors while identifying new sources of supply.
- Performed regular price comparisons between various vendors in order to obtain the best possible prices.
- Created detailed reports on purchases, pricing, deliveries, stock levels.
- Researched current industry trends related to purchasing practices and strategies.
- Assisted customers in selecting products to meet their needs and preferences.
- Maintained product displays to ensure a visually appealing shopping environment.
- Processed transactions accurately using point-of-sale systems and cash registers.
- Educated customers on product features, benefits, and promotions effectively.
- Handled customer inquiries and resolved issues promptly to enhance satisfaction.
- Trained new sales associates on store policies, procedures, and best practices.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Built and maintained relationships with peers and upper management to drive team success.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Upsold additional items based on customer interests and needs.
- Attended weekly team meetings to review performance goals and objectives.
Education
Associate of Arts - Communications
Columbus State Community College
Columbus, OH06-2012
Skills
- Project management
- Employee training
- Customer relationship management
- Problem solving
- Attention to detail
- Project assistance
- Relationship building
- Customer service
- Clear communication
- Staff management
- Decision-making
- Strategic planning
- Workflow management
- Time management
Languages
English
Native/ Bilingual
Affiliations
- Landscaping
- performing
- public speaking
References
References available upon request.
Timeline
Perennial Coordinator
Andy's Garden
05.2018 - 05.2025
Hiring and Recruiting
Trueblue Labor Ready
06.2014 - 07.2016
Server
La Forgata
05.2013 - 02.2015
Buyer Manager
Saint Tropez
10.2005 - 01.2010
Associate of Arts - Communications
Columbus State Community College