Jesse Wright
Lumberton,MS
Summary
Goal-driven banking professional well-versed in managing diverse customer needs with speed and efficiency. Maximizing satisfaction through hands-on service and support, knowledgeable product recommendations and persuasive communication skills.
Overview
10
10
years of professional experience
Work History
Priority Banker
Regions Bank
Birmingham, AL
06.2022 - 02.2026
- Managed daily banking operations, ensuring compliance with policies and procedures.
- Assisted customers with account inquiries and transactions, enhancing overall service experience.
- Processed loan applications, verifying documentation for accuracy and completeness.
- Trained new staff on bank systems and customer service protocols, improving team performance.
- Conducted financial assessments for clients, providing tailored product recommendations based on needs.
- Increased client satisfaction by providing tailored financial advice and personalized banking solutions.
- Enhanced bank profitability by effectively cross-selling various financial products and services.
Branch Manager
Community Choice Financial Inc.
Picayune, MS
08.2019 - 06.2022
- Led team in achieving operational targets and enhancing customer service standards.
- Developed training programs to improve staff performance and knowledge retention.
- Analyzed financial reports to drive strategic decision-making and resource allocation.
- Implemented process improvements resulting in increased efficiency and reduced costs.
Branch Manager
Tower Loan
Lucedale, MS
03.2016 - 08.2019
- Monitored compliance with regulatory requirements, ensuring adherence across all operations.
- Fostered community relationships to enhance brand visibility and customer engagement.
- Mentored junior managers, promoting leadership skills and succession planning initiatives.
- Spearheaded marketing strategies to expand customer base and increase market share.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Education
Accounting
Mississippi Gulf Coast Community College
Perkinston, MSHigh School Diploma -
Stone High School
Wiggins, MS05-2011
Skills
- Customer service
- Cash handling
- Creative thinking
- Cash management
- Product promotion
Timeline
Priority Banker
Regions Bank
06.2022 - 02.2026
Branch Manager
Community Choice Financial Inc.
08.2019 - 06.2022
Branch Manager
Tower Loan
03.2016 - 08.2019
Accounting
Mississippi Gulf Coast Community College
High School Diploma -
Stone High School