JESSE ANTHONY SCOTT-WILES
New York,NY
Summary
Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Hardworking employee enthusiastic about learning (DSP) field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Delivery Driver
DoorDash Inc.
01.2018 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Expedited deliveries to meet customer deadlines and requirements.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Verified accuracy of all deliveries against order forms.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Successfully avoided time delivery delays by carefully planning best routes.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Fostered positive working relationships with regular customers.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Minimized company liability and risks to loads by obeying traffic laws.
- Kept detailed records of deliveries and money received from customers.
Education
High School Diploma -
Chelsea
New York, NY06.2001
Skills
- Order Verification
- GPS Navigation
- Commercial Driving
- Payment Collection
- Vehicle Maintenance
- Mileage Tracking
- Equipment Operation
- Dispatch Communication
- Load Balancing
- Cargo Handling
- Quality Assurance
- Delivery Recordkeeping
- Roads and Highways Knowledge
- Heavy Lifting
- Materials Transport
- Order Picking and Processing
- Safe Driver Training
- Valid Driver's License
- Positive Attitude
- Safe Driving
- Vehicle Inspection
- Auto Delivery
- Documentation and Reporting
- Advanced Planning
- Client Relationship Management
- Dependable and Reliable
- Problem-Solving
- Time Management Skills
- Teamwork and Collaboration
- Vehicle Cleaning and Maintenance
- Punctual and Reliable
- Attention to Detail
- Map Reading and Navigation Skills
- Fluent in English
- Local Routes Understanding
- Vehicle Systems
- Defensive Driving
- GPS and Route Planning
- Logistics Knowledge
- Complex Problem-Solving
Timeline
Delivery Driver
DoorDash Inc.
01.2018 - Current
High School Diploma -
Chelsea
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