Jessee Falls

Collaborated with veterinarians to determine appropriate restraint and imaging techniques based on specific medical conditions of each patient while maintaining equipment and facilitating oxygen therapy, sedation and post care as deemed necessary for each individual patient.

• Triaged incoming patients to determine treatment needs and urgency of care.
• Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
• Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
• Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
• Monitored vital signs of animals during surgical procedures and provided postoperative care.
• Collected and prepared specimens for laboratory testing.
• Educated clients on nutrition, preventive health and other animal care.
• Designed and created client education materials and marketing materials for hospital services.

• Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Managed multi-line phone system and pleasantly greeted patients.
• Maintained current and accurate medical records for patients.
• Answered owner animal health questions and advised on best care practices.

• Offered detailed fact-finding, research and analysis on energy industry topics to support senior consulting staff and experts across multiple projects.
• Developed and reviewed energy model documentation and gathered supporting information.
• Managed development, design and construction of energy conservation projects to conform to federal and state laws.
• Worked with clients to achieve high-performance design and sustainable project goals.
• Presented and explained energy efficiency programs to social and commercial audiences.

Strategically implemented lesson plans made by professors and ensured that the learning environment was safe and effective for all students. (General Chemistry 1, General Chemistry 2, Organic Chemistry 2 Labs.)