Summary
Overview
Work History
Education
Skills
Timeline
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Jesse J Taylor

Ocala,FL

Summary

Dynamic and results-driven professional with a proven track record as an Uber Eats driver, excelling in customer service and navigation. Achieved top driver status through exceptional communication and timely pickups, ensuring high customer satisfaction. Collaborative team player who works well with others and consistently achieves results.

Overview

10
10
years of professional experience

Work History

Uber Driver

Uber Eats
04.2015 - Current
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Responded to passenger concerns and complaints politely and professionally.
  • Followed company guidelines and policies when interacting with passengers.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Maintained excellent ratings from passengers by consistently delivering friendly service and timely pickups.
  • Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
  • Achieved top driver status with consistent positive feedback from clients.

FedEx Delivery Driver

FedEx
09.2020 - 10.2023
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.

Education

GED -

St James Academy
Port St Lucie FL
03-2011

No Degree - Medical Assistant

Florida Career College
Miami, FL
05-2009

Skills

  • Schedule management
  • Excellent navigation
  • Customer service
  • Safe driving
  • Time management
  • Clean driving record
  • Adaptability and flexibility
  • Hospitable

Timeline

FedEx Delivery Driver

FedEx
09.2020 - 10.2023

Uber Driver

Uber Eats
04.2015 - Current

GED -

St James Academy

No Degree - Medical Assistant

Florida Career College

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Jesse J Taylor