Jesse Kevin Hernandez
El Paso,Tx
Summary
As service professional, brings valuable experience in maintaining high standards of cleanliness and customer service. Proven ability to support team goals and adapt to changing needs, ensuring seamless operation. Known for reliability, effective communication, and strong attention to detail.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Porter/Caregiver
Deployed Services
El Paso, TX
01.2023 - Current
- Supported Border Patrol in managing and securing immigrant facilities.
- Distributed duties to ensure successful mission execution.
- Monitored and documented facility conditions.
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
Project Manager
IM6 Remodels & Construction
Chaparral, NM
03.2014 - 11.2020
- Formulated and organized project proposals.
- Built and led effective teams.
- Track project milestones and establish timelines.
- Resolved emerging challenges efficiently.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Police Trainee
Alamogordo Police Department
Alamogordo, NM
01.2020 - 07.2020
- Participated in diverse public safety activities, including emergency response and basic protective services.
- Learned new materials, processes, and programs quickly.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Attended training courses to build understanding of processes, techniques, and industry.
- Enhanced trainee experience by developing comprehensive orientation programs and hands-on training sessions.
Mail Carrier
United States Postal Services
El Paso, TX
11.2019 - 02.2020
- Sorted, lifted, and pushed moderate to heavy loads of mail and packages for delivery preparation.
- Delivered mail along assigned route.
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
- Upheld the integrity of sensitive materials by properly handling confidential documents, registered mail, and certified packages according to USPS regulations.
Education
Bachelor Of Administration - Business Administration
University of Texas at El Paso
El Paso, TX11.2022
Associate Of Applied Arts - Criminal Justice
El Paso Community College
El Paso, TX12.2014
Skills
- Project management
- Data analysis
- Communication
- Organization
- Problem-solving
- Management
- Fluent Spanish speaking
- Clean driving record
- Strong work ethic
- Customer service
- Punctual and dependable
Certification
- Public trust clearance (active)
- Red Cross CPR-certified (active)
- FEMA ICS-100 Introduction to Incident Command System
- FEMA IS-00700 Introduction to the National Incident Management System. Other virtual academy courses
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Porter/Caregiver
Deployed Services
01.2023 - Current
Police Trainee
Alamogordo Police Department
01.2020 - 07.2020
Mail Carrier
United States Postal Services
11.2019 - 02.2020
Project Manager
IM6 Remodels & Construction
03.2014 - 11.2020
Bachelor Of Administration - Business Administration
University of Texas at El Paso
Associate Of Applied Arts - Criminal Justice
El Paso Community College