Ethan Denny
New Albany,IN
Summary
A conscientious individual who believes in working hard, showing up to work everyday on time, and taking pride in his work. Talented in automotive mechanics, computer and digital technologies, and music. An individual with proven leadership skills in maintenance positions who is a dependable professional skilled at eliminating potential hazards from facilities. One who has documented success coordinating multiple, concurrent projects within deadlines.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Porter & Guest Services
BMW of Louisville
Louisville, KY
04.2025 - Current
- Maintained vehicle flow in the service driveway.
- Maintained cleanliness and organization of dealership facilities and service areas.
- Assisted customers with vehicle inquiries and directed them to appropriate staff.
- Prepared vehicles for delivery by washing, vacuuming, and performing quality checks.
- Managed vehicle inventory, ensuring proper placement and accessibility on the lot.
- Collaborated with service team to support vehicle movements during maintenance activities.
- Operated dealership equipment for transporting vehicles between service areas and showroom.
- Provided support to sales staff by preparing vehicles for display at events.
- Monitored safety protocols while performing daily tasks to ensure a secure environment.
- Demonstrated dedication and work ethic through consistent attendance and top-level performance.
- Performed basic maintenance and cleaning.
- Maintained a safe work environment by adhering to all safety protocols.
- Ensured that all areas were kept clean and tidy at all times.
- Greeted customers and provided assistance with their needs.
- Assisted in unloading merchandise from delivery trucks.
Guest Advocate
Target Corporation
New Albany, IN
09.2024 - 03.2025
- Resolved customer inquiries and issues promptly, ensuring satisfaction and loyalty.
- Operated cash registers accurately while processing transactions efficiently for customers.
- Educated customers on promotions, products, and services to enhance their shopping experience.
Electric Pallet Jack Operator
Capstone Logistics, LLC
Scottsville, KY
01.2024 - 07.2024
- Operated electric pallet jack for efficient material handling in warehouse environment.
- Loaded and unloaded pallets, ensuring safe transport between storage and shipping areas.
- Conducted routine checks on equipment to maintain operational safety and efficiency.
- Collaborated with team members to streamline loading and unloading processes.
- Followed safety protocols to minimize accidents and ensure compliance with regulations.
- Maintained cleanliness of work area to support a safe working environment.
- Assisted in inventory management by organizing stock within designated areas.
- Reported equipment malfunctions promptly to minimize downtime during operations.
- Operated an electric pallet jack in a fast-paced warehouse setting.
- Utilized RF scanning equipment to accurately locate items in the warehouse.
Parts Delivery/Porter/Customer Service
Leachman Buick GMC Cadillac
Bowling Green, KY
01.2021 - 12.2023
- Maintained cleanliness and organization of vehicle lot and service areas.
- Assisted customers with vehicle needs and inquiries during service visits.
- Transported vehicles between service department and customer locations efficiently.
- Conducted routine inspections of vehicles for cleanliness and readiness.
- Collaborated with service team to streamline vehicle delivery processes.
- Managed keys and documentation for all vehicles on the lot accurately.
- Supported sales team by preparing vehicles for customer demonstrations promptly.
- Provided exceptional customer service to enhance overall dealership experience.
- Demonstrated dedication and work ethic through consistent attendance and top-level performance.
- Performed basic maintenance and cleaning.
- Maintained a safe work environment by adhering to all safety protocols.
- Greeted customers and provided assistance with their needs.
- Assisted in unloading merchandise from delivery trucks.
- Maintained inventory of necessary supplies.
- Inspected equipment for proper functioning and reported any issues to management.
- Performed regular inspections of floors, walls, ceilings, light fixtures for cleanliness standards.
- Moved and worked with vehicles to support sales activities.
- Received incoming shipments and verified contents against invoices or other documents.
- Stocked shelves and rotated inventory to ensure freshness of products.
- Secured buildings by locking rooms and main entrance doors and setting alarms.
- Traveled to local vendors to pick up supplies or equipment repairs.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
Police Cadet
Bowling Green Police Department
Bowling Green, KY
09.2021 - 06.2023
- Assisted officers in daily patrols and community engagement activities.
- Participated in training programs to learn law enforcement procedures.
- Documented incidents and prepared reports for further review.
- Engaged with the community to build trust and gather information.
- Supported emergency response efforts during critical incidents or events.
- Maintained equipment and ensured readiness for operational duties.
- Operated computer to access law enforcement records, type reports, and send messages.
- Attended meetings with other law enforcement personnel to discuss strategies for crime prevention.
- Developed relationships with members of the community to build trust and understanding between law enforcement and residents.
- Directed traffic during large events or accidents.
- Responded professionally to telephone calls.
- Acquired working knowledge of department practices, procedures and equipment by participating in training sessions and one-on-one mentoring.
- Conducted community outreach activities such as speaking engagements at schools or public events.
Auto Detailer
Leachman Buick GMC Cadillac
Bowling Green, KY
06.2018 - 08.2020
- Maintained cleanliness of vehicles through thorough exterior and interior detailing.
- Operated specialized cleaning equipment for effective vehicle restoration.
- Inspected vehicles for damages and reported findings to management.
- Assisted customers with vehicle care questions and recommendations.
- Collaborated with team members to streamline detailing processes.
- Adhered to safety protocols while handling cleaning chemicals and tools.
- Organized detailing supplies and maintained an efficient workspace.
- Trained new staff on proper detailing techniques and equipment usage.
- Served clients with on-site detailing services at businesses and homes.
- Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color for visual appeal.
- Maintained detailed records of services performed on each customer's vehicle.
- Checked vehicles prior to service and immediately afterward to identify damages.
- Ordered and restocked supplies to keep workplace operating smoothly.
- Identified issues affecting safety and brought up to shift supervisor for resolution.
- Cultivated base of consistent high-end clientele due to exemplary service and competitive pricing.
- Responded promptly to customer inquiries regarding services provided.
- Drove vehicles to or from workshops or customer workplaces or homes.
Education
College Courses - General Studies
Ivy Tech Community College
High school diploma - ROTC, Automotive
Allen County-Scottsville High School
College Courses - General Education
Southern KY Technical & Community College
College Courses - General Education
WKU
Skills
- Strong oral and written communications
- Team player
- Solution-based problem solving
- Managing multiple assignments
- Proficient in various software and hardware platforms
- Diplomacy in customer relations
- Self-discipline
- Honesty
- Loyalty
- Integrity
- Public Relations
- Sales Support
- Time Management
- Customer Service
- Leadership Experience
- Computer Skills
- Technical Support
- Quality control
- Windows
- Inventory control
- Documentation review
- Public speaking
- Negotiation
- Data collection
- Analytical skills
- Project management
- Data entry
- Word processing
- Data analysis skills
- Troubleshooting
- Law enforcement
- Problem management
- Computer literacy
- Fact checking
- Marketing
- Conflict management
- Accounts Receivable
- Sales
- Driving (manual and automatic transmissions)
- Interviewing
- Conflict Resolution
- Quality Assurance
- Communication skills
- Recruiting
- Assembly
- Willing to go the Extra Mile
Certification
- Driver's License, IN
- Electric Pallet-jack Operator, 01/01/24, 07/01/24
Groups
- JR ROTC, 08/01/17, 05/01/20
- Skills USA, 08/01/18, 05/01/20, High School Automotive advanced maintenance and repair courses, CAD courses
- High School Marching Band, 03/01/17, 05/01/19, Played the electronic keyboard and bass drum in high school marching band competitions
- Cub Scouts, 08/01/07, 06/01/12, Public service activities including cleaning along roadways and parking lots; collecting food for those in need; and, removing trash from the shores of the Barren River State Park. Earned the available badges to attain the highest Cub Scout level required for matriculation to Boy Scouts. Learned teamwork and leadership skills.
Timeline
Porter & Guest Services
BMW of Louisville
04.2025 - Current
Guest Advocate
Target Corporation
09.2024 - 03.2025
Electric Pallet Jack Operator
Capstone Logistics, LLC
01.2024 - 07.2024
Police Cadet
Bowling Green Police Department
09.2021 - 06.2023
Parts Delivery/Porter/Customer Service
Leachman Buick GMC Cadillac
01.2021 - 12.2023
Auto Detailer
Leachman Buick GMC Cadillac
06.2018 - 08.2020
College Courses - General Studies
Ivy Tech Community College
High school diploma - ROTC, Automotive
Allen County-Scottsville High School
College Courses - General Education
Southern KY Technical & Community College
College Courses - General Education
WKU