Adam Ashdown
Abilene,TX
Summary
Experienced with providing exceptional guest service and creating positive interactions. Uses effective communication to address guest needs and solve issues efficiently. Track record of maintaining high standards of professionalism and courtesy, ensuring welcoming and enjoyable atmosphere.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Guest Services Staff Member
Abilene Zoo
Abilene, TX
07.2025 - Current
- Provided exceptional customer service to enhance guest experiences and ensure satisfaction.
- Assisted in daily operations, including ticket sales and information dissemination.
- Maintained cleanliness and organization of guest areas to promote a welcoming environment.
- Handled guest inquiries efficiently, resolving issues and providing accurate information about zoo exhibits.
Patient Transporter
University Medical Center, UMC
Lubbock, TX
12.2022 - 03.2025
- Transported patients safely between departments, ensuring comfort and timely arrivals.
- Assisted healthcare team by preparing patients for procedures and examinations.
- Maintained cleanliness and organization of transport equipment and patient care areas.
- Communicated effectively with medical staff to coordinate patient movement schedules.
- Ran to get blood for critical patients in trauma bays.
Lawn Mower
Taylor Lawn Care
Lubbock, TX
01.2017 - 01.2020
- Operated commercial lawn mowers to maintain high-quality landscape appearance.
- Performed routine maintenance on equipment, ensuring optimal performance and safety standards.
- Collaborated with team members to efficiently complete large-scale mowing projects within tight schedules.
- Mowed lawns of residential properties on weekly basis to maintain grass length.
Education
No Degree - Medical Assistant Certification
Abilene Medical Assistant School
Abilene, TX12-2025
High School Diploma -
Ensign Peak Academy
Mount Pleasant, UT06-2021
Skills
- Strong empathy
- Exceptional communication
- Guest relations
- Complaint handling
- Documentation
- Oral and written communications
- Hospitality best practices
- Multitasking Abilities
Certification
I organized a team to catalog a cemetery database and link the names on headstones to their locations. With this effort, I was able to catalog over 1 thousand names and headstones.
Languages
Spanish
Limited Working
Japanese
Limited Working
Timeline
Guest Services Staff Member
Abilene Zoo
07.2025 - Current
Patient Transporter
University Medical Center, UMC
12.2022 - 03.2025
Lawn Mower
Taylor Lawn Care
01.2017 - 01.2020
No Degree - Medical Assistant Certification
Abilene Medical Assistant School
High School Diploma -
Ensign Peak Academy