Susan Hinshaw
La Selva Beach,CA
Summary
Dynamic sales professional with a proven track record at Owens Corning, adept at developing strategic relationships and driving revenue growth. Skilled in effective empathy and conflict resolution, Excellent in public speaking, and client engagement, consistently achieving business objectives while keeping clients needs as the focus. Highly relational, and dedicated to serving others.
Overview
14
14
years of professional experience
Work History
Guest Services Staff Member
Kampgrounds of America
05.2025 - Current
Welcoming guests to the Santa Cruz/Monterey Bay KOA campground is my joy! I am posted at the Entry Gate. Checking in guests on heavy arrival days, escorting them, delivering wood, or whatever is needed.
Outside Sales Representative
Elite Roofing Supply
04.2020 - 05.2021
- Developed relationships with contractors and builders to drive sales growth.
- Conducted product demonstrations and presentations tailored to client needs.
- Managed customer inquiries, providing accurate information on products and services.
- Collaborated with team members to strategize territory coverage and maximize outreach.
Sales Manager
Owens Corning
04.2012 - 03.2020
- Developed and implemented effective sales strategies to drive revenue growth.
- Trained and mentored new sales team members to enhance performance.
- Analyzed market trends to identify opportunities for business expansion.
- Established and maintained strong relationships with key clients to ensure satisfaction.
- Marketing consultant for hail impacted markets
- Balancing production and sales needs.
- Managed loyalty programs
Education
High School Diploma -
North Monterey County High School
Castroville, CASkills
- Effective empathy
- Clear interpersonal communication
- Client interaction
- Proficient in conflict resolution
- Team building
- Oral and written communications
- Effective planning
- Teamwork and collaboration
- Decision-making
- Relationship building
- Self motivation
- Goal setting
- Strong empathy
- Complaint handling
Timeline
Guest Services Staff Member
Kampgrounds of America
05.2025 - Current
Outside Sales Representative
Elite Roofing Supply
04.2020 - 05.2021
Sales Manager
Owens Corning
04.2012 - 03.2020
High School Diploma -
North Monterey County High School
Sales Excellence Awards
While bringing sales revenue from 89MM to 139MM while maintaining profit margin, our Denver Team won The National award 5 years in a row. A team of four of us were responsible for Colorado and part of Wyoming.