Jesse Lee Hernandez
AUSTIN,TX
Summary
With over 10 years of experience in Austin's live music scene, I've also developed strong retail and professional skills. At Wheatsville Co-op, I've excelled in managing inventory and delivering top-notch customer service. My problem-solving skills and ability to work well with others have helped my team earn the #2 spot for best customer service in the nation. I'm adaptable, driven, and thrive in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Manager on Duty
Wheatsville Co-op
Austin
2020 - Current
- Engaged with other department managers to refine inventory management processes and increase customer count
- Responsible for my team of 8 to 12 cashiers navigating schedules and overseeing accuracy of cash handling
- Analyzed store operations through regular evaluations with store director to increase sales
Cashier Team Lead
Wheatsville Coop
Austin, TX
04.2016 - 07.2020
- Led cashier team in daily operations, ensuring accurate transactions and customer satisfaction.
- Trained new cashiers on register procedures and customer service best practices.
- Implemented efficient checkout processes, reducing wait times during peak hours.
- Monitored cash handling and inventory control to minimize discrepancies.
Sales Associate
Savers
Austin, TX
10.2014 - 06.2016
- Assisted customers with product selections and provided recommendations based on needs
- Maintained knowledge of store inventory and promotions to enhance customer experience
- Operated point-of-sale system efficiently, ensuring accurate transactions and cash handling
- Collaborated with team members to ensure an organized and appealing sales floor
Education
Associate of Science - Music Education
Del Mar College
Corpus Christi, TXSkills
- Multiple Instrument proficiency
- Teaching experience
- Studio recording experience
- Extensive performance background
- Friendly, positive attitude
- Problem-solving
- Flexible and adaptable
- Teamwork and collaboration
Timeline
Cashier Team Lead
Wheatsville Coop
04.2016 - 07.2020
Sales Associate
Savers
10.2014 - 06.2016
Manager on Duty
Wheatsville Co-op
2020 - Current
Associate of Science - Music Education
Del Mar College