Jesselle Venecia
Sunnyside
Summary
Experienced Medical Office Receptionist with 8 years of experience. Customer- Oriented with strong communication and organizational skills and the ability to provide exceptional customer service.
Overview
9
9
years of professional experience
Work History
Medical-receptionist
Astria Sunnyside Hospital
01.2016 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed multi-line phone system and pleasantly greeted patients.
- Completed patient referrals to other medical specialists.
Education
High School Diploma -
Mabton Jr. Senior High School
Mabton, WA06.2007
Skills
- Front Desk Operations
- Telephone Etiquette
- Appointment Scheduling
- Medical Terminology
- Patient Registration
- Insurance Verification
- Appointment management
- Payment Collection
- Reminder calls
- EMR / EHR
- HIPAA Compliance
Timeline
Medical-receptionist
Astria Sunnyside Hospital
01.2016 - Current
High School Diploma -
Mabton Jr. Senior High School
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