Summary
Overview
Work History
Education
Skills
Timeline
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Jesselle Venecia

Sunnyside

Summary

Experienced Medical Office Receptionist with 8 years of experience. Customer- Oriented with strong communication and organizational skills and the ability to provide exceptional customer service.

Overview

9
9
years of professional experience

Work History

Medical-receptionist

Astria Sunnyside Hospital
01.2016 - Current
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Completed patient referrals to other medical specialists.

Education

High School Diploma -

Mabton Jr. Senior High School
Mabton, WA
06.2007

Skills

  • Front Desk Operations
  • Telephone Etiquette
  • Appointment Scheduling
  • Medical Terminology
  • Patient Registration
  • Insurance Verification
  • Appointment management
  • Payment Collection
  • Reminder calls
  • EMR / EHR
  • HIPAA Compliance

Timeline

Medical-receptionist

Astria Sunnyside Hospital
01.2016 - Current

High School Diploma -

Mabton Jr. Senior High School

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Jesselle Venecia