Jessenia Bossio
Hobe Sound,FL
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for people. Offers enhanced care with flexible learning approach for patients. Experience in facilities and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
5
5
years of professional experience
Work History
Health Care Aide
Wickshire Senior Living
04.2023 - 01.2024
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Maintained clean, safe, and well-organized patient environment.
- Reduced patient anxiety through effective communication and active listening skills.
Assistant Manager
Pepboys Parts And Auto
09.2021 - 04.2023
- I was responsible for ensuring customer satisfaction, resolving customer complaints, and addressing any questions or comments that customers may have. Making sure they're happy with their service.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Warehouse worker
Textron(rpm)
01.2019 - 09.2019
- Perform an array of functions that may include receiving and processing incoming stock and materials, picking and filling orders from stock, packing and shipping orders, or managing, organizing and retrieving stock in the warehouse
Education
High School Diploma -
Academy of Richmond County High School
05.2019
Skills
- Communication Expert
- Teamwork Expert
- Adaptability Advanced
- Active Listening
- Shipping receiving
- Qualified customer service rep in any fast paced environment/call center/restaurant/retail Advanced
- Customer service Advanced
- Patient Care
- Reliable team player
Personal Information
Hobbies: Strong client relationships, The ability to calm a customer down from 100 to 0, Prepare any request management requires from me
References
Luis Concepcion, (803) 552-3460
Languages
English
Full Professional
Timeline
Health Care Aide
Wickshire Senior Living
04.2023 - 01.2024
Assistant Manager
Pepboys Parts And Auto
09.2021 - 04.2023
Warehouse worker
Textron(rpm)
01.2019 - 09.2019
High School Diploma -
Academy of Richmond County High School