Jessenia Clark
Ellijay,GA
Summary
Dynamic and results-driven professional with extensive experience as a Work Center Supervisor and Network Administrator in the US Navy onboard USS Milius. Proven expertise in server troubleshooting and team management, optimizing operational efficiency while fostering a culture of continuous improvement. Adept at complex problem-solving and effective communication, ensuring mission success.
Overview
3
3
years of professional experience
Work History
Work Center Supervisor
US Navy - USS Milius (DDG69)
02.2025 - Current
- Supervised maintenance and repair operations, ensuring compliance with safety regulations and operational standards.
- Led training programs for junior personnel, enhancing team skillsets and operational readiness.
- Oversaw daily workflow in work center, optimizing resource allocation and task prioritization.
- Monitored inventory levels of tools and materials, ensuring availability for mission-critical operations.
- Streamlined communication between departments for better coordination and smoother workflow processes.
- Verified and schedules over 10,324 maintenance actions encompassing over 9,386.6 maintenance hours.
- Cared for 6 enclaves, all network hardware and racks, and over 90 servers through preventive and corrective maintenance.
Network Administrator
US Navy - USS Milius (DDG69)
08.2022 - Current
- Configured and maintained network infrastructure, ensuring optimal performance across systems.
- Coordinated and assisted in troubleshooting efforts, minimizing downtime and maintaining communication throughout the network.
- Identified and immediately resolved issues with network devices and servers.
- Maintained and monitored network hardware and software across 6 enclaves, including SCI to support network availability to end users.
- Backed up servers to designated storage centers to avoid massive data loss.
- Managed and trained junior personnel on network administration's best practices and procedures.
Communications Systems Operator
US Navy - USS Milius (DDG69)
08.2022 - Current
- Led troubleshooting efforts for communication equipment failures, ensuring minimal disruption to operations.
- Ensured secure communication channels, safeguarding sensitive information from unauthorized access.
- Optimized bandwidth utilization to support high-quality voice and data transmissions across multiple platforms to include UHF, UHF SATCOM, SHF, and EHF.
- Trained new team members on communication systems and operations, fostering a culture of continuous learning and growth within the department.
- Provided clear and concise reports to senior management, enabling informed decision-making during critical events.
Education
High School Diploma -
South Gwinnett High School
Snellville, GASkills
- Team management
- Workload prioritization
- Server troubleshooting
- Troubleshooting Network infrastructure
- Decision-making
- Customer service
- Conflict resolution
- Complex Problem-solving
- Vsphere, Windows, Linux, and Cisco experience
- Teamwork
- Effective communication
- Phone and email etiquette
Accomplishments
- Completed a network migration through effectively troubleshooting infrastructure safely transferring 40 servers to their primary NAS.
- Awarded Navy and Marine Core Achievement Medal for being a versatile technician across radio communications and network operations.
- Supervised team of 6 staff members across 2 deployments.
Timeline
Work Center Supervisor
US Navy - USS Milius (DDG69)
02.2025 - Current
Network Administrator
US Navy - USS Milius (DDG69)
08.2022 - Current
Communications Systems Operator
US Navy - USS Milius (DDG69)
08.2022 - Current
High School Diploma -
South Gwinnett High School