Summary
Overview
Work History
Education
Skills
Affiliations
References
References
Timeline
Hi, I’m

Jessenia Molfino

Grover Beach,CA
Jessenia Molfino

Summary

Sympathetic Mental Health Tech offering extreme compassion and extensive experience working with mental health intervention. Adept at performing risk assessment, crisis intervention and psycho-education. Dedicated and energetic with excellent listening skills and establishing therapeutic relationships with patients while helping with daily living. Compassionate Mental Health Tech with an understanding of empathy and proactive care. Over 9 years of experience in the field of behavioral analysis. Proficient in implementing specialized programs for individuals with intellectual, mental, emotional and developmental disabilities. Caring and well-organized with outstanding interpersonal, communication and social skills. Specialties include setting appropriate boundaries and being firm and consistent with clients. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

12
years of professional experience

Work History

Supercuts Hair Salon
Paso Robles, CA

Hair Stylist
08.2016 - 05.2018

Job overview

  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Completed day-to-day duties accurately and efficiently.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Maintained updated knowledge through continuing education and advanced training.
  • Performed chemical treatments such as perms and relaxers.
  • Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
  • Demonstrated knowledge of health and safety regulations in the workplace.
  • Shampooed, conditioned and dried hair and scalp or hairpieces.
  • Managed cash register transactions during checkout process.
  • Pre-booked future appointments to increase repeat business.
  • Used curlers, rollers and curling irons to press and curl hair.
  • Educated clients on proper home hair care maintenance techniques.
  • Cut, trimmed and shaped hair or hairpieces using clippers and scissors.
  • Operated cash registers to receive payments from patrons.
  • Shampooed, conditioned, cut, colored and styled hair according to client's instructions.

Atascadero State Hospital
Atascadero, CA

Psychiatric Technician
03.2006 - 10.2015

Job overview

  • Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.
  • Conducted intake interviews with new patients to complete forms, assess mental health condition or obtain treatment history.
  • Conducted hypodermic injections following hospital procedures.
  • Administered medications as prescribed by physicians and monitored patient reactions to treatments.
  • Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
  • Recorded patients' health metrics using thermometers or blood pressure gauges.
  • Led individual and group therapy supporting prescribed procedures.
  • Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.
  • Created therapeutic environments through activities designed to reduce stress levels among residents.
  • Assisted patients improve social relationships and engagement.
  • Issued medications from clinic dispensary and kept records using specified procedures.
  • Maintained accurate records of patient progress including daily notes on individuals' moods, activities, interactions with others.
  • Facilitated psychoeducational classes such as anger management, substance abuse prevention and treatment.
  • Collaborated with doctors, psychologists or therapists in working with patient treatments.
  • Restrained violent or suicidal patients using approved verbal or physical techniques.
  • Assisted psychiatrists in the assessment of patient behavior and provided feedback to the treatment team.
  • Handled vital sign monitoring, medication administration and patient behavior assessments.
  • Performed crisis intervention services when needed including evaluating potential risks posed by clients' behaviors or actions.
  • Ensured that all safety protocols were followed at all times while caring for patients in a residential setting.
  • Developed therapeutic relationships with clients while providing a safe environment for them to express themselves openly.
  • Organized recreational activities for patients such as arts and crafts projects or outdoor games.
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Education

Atascadero Psychiatric Technician Program
Atascadero, CA

Psychiatric Technician from Psychiatric Technician
10-2005

Designs Cosmetology School
Paso Robles, CA

Cosmetology from Vocational
04-1997

Adult School
San Luis Obispo, CA

GED
04-1995

Skills

  • Schedule Managment
  • Innovative Hairstyling Techniques
  • Customer Education
  • Chemical Safety
  • Quick Learner

Affiliations

I am quiet and confident and also great with people. I like to ready and write. I love to cook. I also enjoy Kayaking.

I have a good sense of humor.

References

Cathy Cestaro- 805-270-6133  (Friend)

Natasha Pringle- 805-769-5067 (Friend)

References

References available upon request.

Timeline

Hair Stylist

Supercuts Hair Salon
08.2016 - 05.2018

Psychiatric Technician

Atascadero State Hospital
03.2006 - 10.2015

Atascadero Psychiatric Technician Program

Psychiatric Technician from Psychiatric Technician

Designs Cosmetology School

Cosmetology from Vocational

Adult School

GED

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Jessenia Molfino