Jessenia NIcoli
Scotchtown
Summary
Dedicated professional with a strong work ethic and excellent communication skills, experienced as a School Bus Monitor at Goshen School District Transportation. Proven ability to support special needs passengers and foster a safe environment, demonstrating patience and empathy while ensuring timely transport. Committed to teamwork and enhancing the overall experience for students and families.
strong background in ensuring student safety and maintaining order during transport. Proven ability to handle emergencies and resolve conflicts calmly and effectively. Demonstrated skills in communication and attention to detail.
Professional in student transportation with focus on safety and reliability. Skilled in managing student behavior and ensuring secure environment. Known for collaboration with drivers and school staff to achieve seamless operations. Recognized for adaptability and dependability in dynamic settings.
Overview
8
8
years of professional experience
Work History
School Bus Driver Trainer
First Student
04.2025 - Current
- Enhanced communication among the driver team with regular updates on company news, policy changes, and upcoming events.
- Reduced accident rates among trainees through meticulous instruction in vehicle maintenance and pre-trip inspections.
- Promoted a culture of continuous improvement within the organization through proactive identification of areas requiring additional support or updated resources.
- Enhanced driver safety by conducting comprehensive training sessions on defensive driving techniques and emergency procedures.
School Bus Monitor
Goshen School District Transportation
12.2023 - 04.2025
- Assisted in maintaining an orderly and safe environment for students while traveling to and from school.
- Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
- Ensured timely pick-up and drop-off of students by effectively communicating with the bus driver regarding route changes or adjustments.
- Worked with bus driver and parents to meet specialized needs of passengers.
- Supervised and assisted special-needs passengers, offering individual adult attention during transport.
Barista
Ralph Lauren
10.2022 - 11.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Front Desk Receptionist
Horizon Medical
06.2021 - 09.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Retail Associate
Ann Taylor Factory
11.2020 - 02.2021
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
Babysitter
Self Employed Services
09.2017 - 08.2020
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Taught children to organize toys, wash hands, and share by leading by example.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Education
Pine Bush Senior High School
Pine Bush, NYSkills
- Strong work ethic
- Respectfulness
- Patience and empathy
- Child supervision
- Special needs support
- Teamwork
- Problem-solving
- Leadership skills
- Excellent communication
- Reliability
Timeline
School Bus Driver Trainer
First Student
04.2025 - Current
School Bus Monitor
Goshen School District Transportation
12.2023 - 04.2025
Barista
Ralph Lauren
10.2022 - 11.2024
Front Desk Receptionist
Horizon Medical
06.2021 - 09.2022
Retail Associate
Ann Taylor Factory
11.2020 - 02.2021
Babysitter
Self Employed Services
09.2017 - 08.2020
Pine Bush Senior High School
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