Jessenia Semprit
Kissimmee,FL
Summary
Retail professional who excels in fast-paced environments, Extensive experience in customer service, merchandising, POS systems and cash handling. PCA with 3 years experience in healthcare Skilled in providing assistance for healthcare living aid.
Overview
2
2
years of professional experience
Work History
Retail associate
Burlington coat factory
50 Holyoke st Holyoke ma 01040
04.2014 - 10.2015
- Addressed and resolved customer product complaints empathetically and professionally.
- Accurately documented, researched and resolved customer service issues.
- Answered questions regarding the store and its merchandise.
- Demonstrated use and care of merchandise.
- Greeted customers and ascertained customers' needs.
- Maintained records related to sales.
- Helped customers with questions, problems and complaints in person and via telephone.
- Stocked shelves and supplies and organized displays.
- Organized racks and shelves to maintain the visual appeal of the store.
- Developed positive customer relationships through friendly greetings and excellent service.
- Trained and served as a peer coach for new sales associates.
PCA
Stavros
Springfield, MA
09.2013 - 10.2015
- Assisted patients with daily functions.
- Delivered in-home care to disabled children and adults.
- Transported patients to and from different departments.
- Assisted patients with bathing, dressing, hygiene and grooming.
- Completed all daily living tasks to enhance the quality of life of elderly patients.
- Engaged patients with games, crafts, cooking, music, reading and other activities.
- Helped residents with bathing, dressing, feeding, lifting and transferring.
Education
GED - undefined
Padin adult learning center
Bayamon, PR2006
Skills
- Bilingual (Spanish)
- Dedicated hospice care provider
- Healthy meal preparation
- Mobility assistance aptitude
- Qualified daily living activity assistant
- Qualified in patient transport
- Exceptional customer service
- Opening and closing procedures
- Shipment processing
- Excellent people skills
- Problem-solving skills
Timeline
Retail associate
Burlington coat factory
04.2014 - 10.2015
PCA
Stavros
09.2013 - 10.2015
GED - undefined
Padin adult learning center