Experienced with maintaining clientele and business confidentialities.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Ability to multi-task in a fast-paced environment, prioritize tasks, and work independently.
Team Player
Overview
11
11
years of professional experience
1
1
Certification
Work History
Case Manager/Litigation Paralegal
Samaroo Law
04.2022 - Current
Developed and implemented comprehensive case management plans to address client needs and goals.
Documented client interactions for accurate, up-to-date records.
Upheld security and confidentiality of documents and data within area of responsibility.
Compiled documentation, ensuring accuracy and detail for legal briefs, responses to opposing counsel, motions to court and trial exhibits.
Assisted litigation attorneys with research, depositions, trial preparation, discovery and document drafts for court submittal.
Maintained litigation docket and calendars for one attorney, noting deadlines for responsive pleadings, motions and other important deadlines.
Paralegal
Bergman Bergman Fields & Lamonsoff, LLP
09.2019 - 04.2020
Maintain a general contact with clients
Drafting legal documents such as medical requests, employment requests, worker’s compensation request
Answering phone calls
Maintaining and organizing reference files
Send out checks to facilities
Maintain general contact to clients
Conduct interviews & prepare summarizations of client’s testimony for attorney's
Teller
Citibank
01.2019 - 07.2019
Accept retail and/or commercial deposits, loan payments, process checking and savings account withdrawals
Cash checks
Always maintain an adequate cash drawer; this includes buying and selling currency from the Head Teller
Answer customer inquiries and refer customers to the proper service area for issues that cannot be resolved at the teller line
Providing additional products including Cashier’s Checks, Persona Money Orders
Assist customers in accessing safety deposit boxes
May be responsible for bank opening and/or closing
Comply with all department and company policies, procedures, and regulations
Sales Consultant
AT&T
05.2017 - 12.2018
Maintained knowledge of multiple carrier plans and compared with confidence to customers
Familiar with all available phones as well as upcoming models
Explain options to customers and recommended the best choices
Sold wearables, wireless, and smart entertainment which included DIRECTV & DIRECTV NOW
Offer accessories and phone insurance to improve sales totals
Collaborated in team environment to ensure customers are efficiently served
Worked diligently to maintain store quota and meet key sales objectives
Answered customer’s question’s and addressed service issues and complaints in person and via phone
Supervisor/ Sales & Support Generalist
Victoria Secret – Delaware & New York
03.2015 - 03.2017
Selling product quickly and efficiently; thus, ensuring each customer receives outstanding service by company standards
Communicated with sales team about their day-to-day activity
Worked hand in hand with store manager overseeing all inventory and back shipments
Train new employee’s and enforced store policies
Handled of new inventory as it arrived and maintained stock on floors
Capability to measure customers while accurately and comfortably simultaneously giving the customer
Cashier/ Lead Trainer
Panera Bread
01.2013 - 02.2016
Trained new managers and associates
Operated and managed cash draw and point of sell system
Managed incoming shipments and organized inventory
Maintained clean workstations and made sure each station was fully stocked
Education
Associates in Science - Criminal Justice
Valencia College
Orlando, FL
12.2023
Associates in Arts Program - Liberal Arts And Sciences
Nassau Community College
Garden City, NY
05.2019
Criminal Justice
LaGuardia Community College
John Jay College of Criminal Justice
New York, NY
Skills
Exceptional communication skills
Critical Thinking
MS Windows proficient
Marketing and Promotions
Strong Research and writing skills
Microsoft Office
Motions Drafting
Legal Documentation
Online Research
Evidence Gathering
Document Preparation
Subpoena Preparation
Electronic Discovery
Evidence Collection and Preservation
Certification
Criminal Justice Specialist: Law Enforcement
Languages
Spanish
Timeline
Case Manager/Litigation Paralegal
Samaroo Law
04.2022 - Current
Paralegal
Bergman Bergman Fields & Lamonsoff, LLP
09.2019 - 04.2020
Teller
Citibank
01.2019 - 07.2019
Sales Consultant
AT&T
05.2017 - 12.2018
Supervisor/ Sales & Support Generalist
Victoria Secret – Delaware & New York
03.2015 - 03.2017
Cashier/ Lead Trainer
Panera Bread
01.2013 - 02.2016
Associates in Science - Criminal Justice
Valencia College
Associates in Arts Program - Liberal Arts And Sciences
Paralegal/Executive Administrator to Managing Partner at Law Offices of Joseph E. Ashmore, Jr. P.C./Ashmore Law FirmParalegal/Executive Administrator to Managing Partner at Law Offices of Joseph E. Ashmore, Jr. P.C./Ashmore Law Firm