Jessi Haley
Hartsville,TN
Summary
Logistics and transportation professional with a strong background in route planning, dispatch coordination, and fleet oversight. Supports timely deliveries through real-time monitoring, backhaul planning, and clear communication with drivers and customers. Known for improving daily operations, training staff, and maintaining organized records, safety compliance, and dependable service.
Overview
8
8
years of professional experience
Work History
Inbound Logistics Coordinator
Titus Transport Holdings LLC
Mt Juliet, TN
08.2025 - Current
- Route & Load Optimization: Collaborated with logistics team to plan and optimize driver routes and assign workloads, enhancing timely service delivery.
- Dispatch & Coordination: Managed the daily dispatch of drivers to designated locations. Plan, schedule, and confirm all inbound and outbound shipments, including backhauls, to maximize fleet productivity.
- Real-Time Monitoring: Actively monitoring driver progress and shipment status using our online tracking systems to address any potential delays or issues.
- Served as primary point of contact for drivers and customers, addressing inquiries, providing updates, and resolving issues promptly.
- Managed accurate records of dispatch and scheduling activities, processing essential paperwork, overseeing driver expenses, and coordinating routine vehicle and equipment maintenance.
- Collaborated with team members to support the overall success of the transportation department.
Transportation Manager
FirstFleet Inc.
Portland, TN
12.2018 - 08.2025
- Supervised dispatching, route planning, and vehicle tracking for 125 drivers, ensuring optimal operations.
- Minimized empty miles and maximized driver service hours by implementing backhaul solutions.
- Led projects to enhance logistics efficiency and execution.
- Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
- Verified that drivers had completed safety prerequisites and required training.
- Answered customer requests with information about product availability, shipping information and status updates.
- Trained and evaluated employees, aligning performance with company standards.
Old Time Express Inc
Transportation Supervisor
Hartsville, TN
04.2018 - 12.2018
- Planning and routing
- Assisted customers in a retail environment to enhance satisfaction and resolve inquiries.
- Supervise and monitor fleet operations
- Inspected transportation costs and identified strategies to optimize freight management.
- Customs Clearance
- Ensuring compliance with safety standards
- Conducted regular maintenance on machinery to ensure optimal performance.
- Updated and organized spreadsheets to enhance data accuracy.
- Build Internal and external customer relationships
First Fleet Inc
Breakdowns Supervisor
Portland, TN
Oct 2016 - Apr 2018
- Responded promptly to over-the-road repair needs, minimizing vehicle downtime.
- Conferred with drivers and supervisors to resolve service issues and facilitate requests.
- Provide exceptional customer service to both internal and external customers
- Ensure accurate maintenance and repair records
- Monitored and controlled repair costs to maintain budget compliance.
- Identified and reported maintenance and repair needs for transportation vehicles and equipment.
- Assist with finding service locations for repair
- Monitored fleet for PM services and regular maintenance.
- Researched and recommended cost-effective transportation methods and conducted regular safety audits on equipment.
New Concept Logistics
Logistics Office Manager/Freight Broker
Castalian Springs, TN
Sep 2011 - Oct 2016
- Team building & Supervision
- Spreadsheet & Database Creation
- Accounts Payable / Receivable
- Liaised between freight companies and shippers to facilitate effective communication and shipment processes
- High Value Shipment Processing
- Developed and executed strategies to streamline expenses and improve cost efficiency
- Logged, processed and followed up on merchandise authorization shipments in databases
- Collaborated with vendors to secure competitive pricing and efficient delivery schedules
- Juggled multiple projects and tasks to ensure high quality and timely delivery
Owner/Senior Event Coordinator
TN Events and Marketing
Hartsville, Tennessee
06.2026 - Current
- Organized and managed events from conception to execution.
- Led a team of staff during events, ensuring smooth operations.
- Coordinated with vendors and suppliers for event logistics and services.
- Developed marketing strategies to promote events and increase attendance.
- Designed promotional materials for various marketing channels.
- Maintained relationships with existing clients by providing superior customer service.
Education
High School Diploma -
Aaron Academy
Hendersonville, TN01-2010
Skills
- Logistics management
- Logistics software
- Transportation regulations
- MS Office
- Employee training
- Social media control
- Quickbooks
- Microsoft Excel
- Attention to detail
- Ability to work independently
- Adaptability in logistics
- Customer service-oriented
- Oral and written communication
Timeline
Owner/Senior Event Coordinator
TN Events and Marketing
06.2026 - Current
Inbound Logistics Coordinator
Titus Transport Holdings LLC
08.2025 - Current
Transportation Manager
FirstFleet Inc.
12.2018 - 08.2025
Old Time Express Inc
Transportation Supervisor
04.2018 - 12.2018
High School Diploma -
Aaron Academy
New Concept Logistics
Logistics Office Manager/Freight Broker
Sep 2011 - Oct 2016
First Fleet Inc
Breakdowns Supervisor
Oct 2016 - Apr 2018