Summary
Work History
Education
Skills
Languages
Timeline
Generic

Wilmer Reyes

Miami,FL

Summary

Experienced Logistics & Export Specialist with 10+ years of expertise managing high-volume international shipments and delivering exceptional customer service in fast-paced environments. Proven ability to coordinate 60–100+ shipments end-to-end while ensuring compliance with customs regulations and client requirements. Recognized for strong client communication, problem-solving, and building lasting relationships with vendors, carriers, and internal teams.

Work History

Inbound Logistics Coordinator

Alpine Fresh
Miami, FL
2024 - 2026
  • Managed 60+ weekly import shipments of perishable goods, ensuring compliance with USDA, NPPO, and organic certification standards.
    • Coordinated with inspectors, carriers, and warehouses to ensure timely clearance and delivery.
    • Maintained consistent communication with internal teams and vendors to resolve shipment issues efficiently.
    • Reconciled inventory discrepancies and maintained accurate reporting.

Logistics Coordinator

PLR Transport
Miami, FL
2023 - 2023
  • Delivered high-touch customer service by providing shipment updates, timelines, and cost transparency.
    • Coordinated container pickups, deliveries, and transloading to minimize delays and avoid additional fees.
    • Reviewed documentation for accuracy and compliance prior to shipment release.
    • Built strong working relationships with clients and vendors to streamline operations.

Export Coordinator

CH Robinson
Miami, FL
2021 - 2023
  • Managed end-to-end export shipments, including booking, documentation, and tracking across international markets.
    • Prepared and processed export documentation including AES filings, commercial invoices, and bills of lading.
    • Served as primary point of contact for clients, providing proactive updates and resolving shipment issues to maintain high satisfaction.
    • Coordinated with carriers, freight forwarders, and port operations to ensure on-time departures and deliveries.
    • Ensured compliance with international shipping regulations and documentation requirements.

Logistics & Operations Roles

Gander & White, Craft USA, Lufran, PriceSmart
Miami, FL
2014 - 2021
  • Supported end-to-end shipment coordination across multiple industries, including high-value and time-sensitive goods.
    • Maintained strong customer relationships through proactive communication and issue resolution.
    • Coordinated with carriers, warehouses, and vendors to ensure seamless logistics execution.
    • Assisted with inventory tracking, documentation accuracy, and shipment scheduling.
    • Managed client expectations and provided high-level service across all touchpoints.

Education

Southwest Miami High School
Miami, FL
01-1997

Skills

  • Customer Service & Client Communication
  • Shipment Coordination (Import/Export)
  • Export Documentation & Compliance
    Carrier & Vendor Coordination
  • Issue Resolution & Problem Solving
  • Inventory & Data Accuracy

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Inbound Logistics Coordinator

Alpine Fresh
2024 - 2026

Logistics Coordinator

PLR Transport
2023 - 2023

Export Coordinator

CH Robinson
2021 - 2023

Logistics & Operations Roles

Gander & White, Craft USA, Lufran, PriceSmart
2014 - 2021

Southwest Miami High School
Wilmer Reyes