Jessi Harris
Loudon,TN
Summary
Motivated Bachelor of Science in Nursing student with substantial clinical experience in acute care and community settings. Demonstrates effective communication, thorough assessment skills, and safe medication administration while contributing to collaborative healthcare teams. Committed to enhancing patient-centered care and clinical skills as an aspiring nurse.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Nurse Extern
University of Tennessee Medical Center
Knoxville , TN
06.2026 - 08.2026
- Shadowed on 7 South (5 weeks) and PCU (5 weeks)
- Monitored and documented vital signs, promptly communicating changes to registered nurses to ensure timely interventions.
- Supported nursing staff in delivering patient care and facilitating daily activities, enhancing overall patient experience.
- Documented patient information accurately in electronic health records.
- Collaborated with interdisciplinary teams to ensure quality care.
- Shadowed nursing staff to gain insights into care approaches and proper procedures, contributing to improved understanding of clinical practices.
Waitress and event staff
Blackthorn Golf Club
Johnson city , TN
04.2026 - Current
- Provide excellent customer service in high-volume dining environment.
- Handle customer inquiries and resolve issues promptly and professionally.
- Developed positive relationships with regular customers through friendly conversation.
- Provide excellent customer service by addressing any complaints or concerns promptly.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Team Member
Smoothie King
09.2025 - 05.2026
- Prepared and blended smoothies according to established recipes and customer preferences.
- Maintained cleanliness and organization of workstations to ensure food safety standards.
- Provided exceptional customer service by addressing inquiries and managing transactions efficiently.
- Assisted in training new team members on operational procedures and product knowledge.
Pharmacy Technician
Walgreens
11.2022 - 08.2025
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Provided customer service to patients by answering questions about medications and health related topics.
- Managed filing of prescriptions, both electronically and manually.
- Dispensed medications accurately to patients following established protocols.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Assisted pharmacists with patient consultations and medication therapy management.
Customer Service Associate
Walgreens
Athens, Tennessee
11.2022 - 07.2023
- Greeted customers and identified their needs.
- Provided information about products and services available to customers.
- Processed customer orders accurately and efficiently.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Answered phone calls from customers promptly and courteously.
Education
Bachelor of Science - Nursing
East Tennessee State University
Johnson City, TN12-2026
High School Diploma -
Mcminn County High School
Athens, TN05-2023
Skills
- Patient care
- Clinical judgment
- Critical thinking
- Interprofessional collaboration
- Time management
- Prioritization
- Adaptability
Certification
- CCMA- Certified Clinical Medical Assistant (2023)
- BLS CPR Certification (2023-Current)
- Pharmacy Technician (2023-Current)
Accomplishments
- Completed Nurse externship at UTMC during summer before graduation
- Peer Mentor for Assigned Incoming First Semester Nursing Students: Spring 2025- Current
- Completed over 400 direct patient care clinical hours throughout many settings: Medsurg, OB, Pediatrics, NICU, Emergency department, OR, and Inpatient/outpatient psychiatric facilities
Timeline
Nurse Extern
University of Tennessee Medical Center
06.2026 - 08.2026
Waitress and event staff
Blackthorn Golf Club
04.2026 - Current
Team Member
Smoothie King
09.2025 - 05.2026
Pharmacy Technician
Walgreens
11.2022 - 08.2025
Customer Service Associate
Walgreens
11.2022 - 07.2023
Bachelor of Science - Nursing
East Tennessee State University
High School Diploma -
Mcminn County High School