Jessi Wood
Ladson,SC
Summary
Dedicated maintenance professional with a proven track record at the City of Charleston, excelling in facility upkeep and customer service. Skilled in electrical repairs and problem-solving, I enhanced building safety and cleanliness through proactive maintenance and attention to detail, ensuring a welcoming environment for all occupants.
Overview
19
19
years of professional experience
Work History
Maintenance/ Custodian
City Of Charleston
Charleston, SC
10.2015 - Current
- Provided excellent customer service to building occupants while responding to their concerns about cleanliness or maintenance issues.
- Demonstrated flexibility by adapting to changing priorities and taking on additional tasks as needed.
- Upheld high standards of cleanliness in all aspects of the facility including floors, walls, ceilings, fixtures, appliances.
- Improved facility cleanliness by conducting regular maintenance tasks such as sweeping, mopping, and vacuuming.
- Maintained a welcoming environment for visitors through meticulous upkeep of common areas, restrooms, and exterior spaces.
- Facilitated smooth operations for staff members by promptly addressing requests for maintenance support or repairs.
- Enhanced building safety by promptly addressing maintenance issues and reporting potential hazards to management.
- Streamlined inventory management with accurate tracking of cleaning supplies and equipment usage.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Kept building spaces premises clean inside and outside.
- Moved furniture for cleaning and set up for special events.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Maintained floor cleaning and waxing equipment.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Manager
Sonic
Summerville, SC
04.2006 - 04.2012
- Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
- Monitored cash handling procedures closely to prevent theft or discrepancies in revenue reporting accurately.
- Managed inventory levels for optimal cost control and minimized waste by regularly reviewing stock and making appropriate adjustments.
- Scheduled staff shifts efficiently while balancing labor costs against anticipated business demands.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Education
Summerville High School
Summerville, SCSkills
- Power tools operation
- Safety procedures
- Pressure washing
- Tile maintenance
- Building inspections
- Plumbing repairs
- Lighting maintenance
- Painting techniques
- Hand tools proficiency
- Customer service
- Problem-solving
- Attention to detail
- Multitasking and organization
- Responsible and dependable
- Heavy lifting
- Basic plumbing knowledge
- Preventive Maintenance
- Work orders
- Basic repairs
Timeline
Maintenance/ Custodian
City Of Charleston
10.2015 - Current
Manager
Sonic
04.2006 - 04.2012
Summerville High School