Jessica Aburto
Hialeah
Summary
Dynamic professional with extensive experience at Chevrolet Dealer Miami Lakes Auto Mall, excelling in warranty claims and billing accuracy. Proven ability to build strong customer relationships while training and supervising staff. Recognized for effective communication and problem-solving skills, ensuring seamless operations and high customer satisfaction.
Overview
5
5
years of professional experience
Work History
Service Booker
Chevrolet Dealer Miami Lakes Auto Mall
Hialeah
07.2022 - 11.2024
- Service Booker.
- Do Po's.
- Warranty claims.
- Billing Accuracy.
- Reviewing Repairs orders for accuracy, legibility and proper completion
- Flagging technicians for the hours they earned.
- Close the repair order for (customer pay, PDI, used cars, W5). Make end of day reports.
- Archive
- Request rentals
- Paid Rentals.
- Receive payments and make bank deposit
- Assist with scheduling, supervise and train other cashiers.
- Build strong relationships with current and prospective customers
Cashier
Walmart
Hialeah
02.2021 - 08.2021
- Checked personal identifications during alcohol and tobacco sales.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Cashier
Ross
Hialeah
11.2019 - 08.2021
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Arrange salesfloor by department to increase sales
Skills
- Warranty claims
- Billing accuracy
- Customer relationship management
- Cash handling
- End of day reporting
- Employee training
- Scheduling assistance
- Problem solving
- Attention to detail
- Effective communication
- Customer service
- Multitasking
- Teamwork
Timeline
Service Booker
Chevrolet Dealer Miami Lakes Auto Mall
07.2022 - 11.2024
Cashier
Walmart
02.2021 - 08.2021
Cashier
Ross
11.2019 - 08.2021