Jessica Adam

• Delivered patient-facing clinical support during LabCorp integration, training 5+ staff, and optimizing scheduling systems.
• Streamlined clinic operations, reducing wait times by 25%, and improving regulatory compliance in documentation and tracking.
• Performed venipunctures and capillary punctures on patients of all ages

• Analyzed a dataset of 1,000+ responses using SPSS to measure the statistical relationship between nudges/shoves and consumer engagement
• Identified that encouraging framing increased engagement by 35%, while perceived manipulativeness reduced effectiveness by 40%
• Presented research findings through interactive dashboards and data visualizations to academic mentors and interdisciplinary teams

• Led a 20-member board and organized 20+ events, fostering school spirit and transition support for 7,000 seniors
• Facilitated the highest undergraduate senior donations on record (2,600+), contributing to Giving Day and legacy initiatives
• Delivered a senior speech at the university commencement, representing the graduating class
• Developed workshops and alumni engagement strategies to prepare seniors as future ambassadors

• Recruited a diverse participant pool, increasing male engagement in body image research by 40%
• Transcribed 10+ hours of interviews with 100% accuracy, preserving confidentiality and nuance
• Served as scribe during interviews, capturing detailed narratives on social media and self-perception

National destination and event management company specializing in high-impact programs for corporate, healthcare, and biotech clients.

• Coordinated 20+ high-profile events, including a $1M multi-venue program serving 5,000+ attendees from the biotech, pharmaceutical, and financial sectors
• Reviewed vendor contracts and W9s, streamlined onboarding, and reduced staffing setup time by 60%
• Improved overall event execution efficiency by 30% through detailed planning, vendor coordination, and real-time troubleshooting
• Supported logistics and programming for healthcare and biotech clients, aligning execution with compliance and branding standards

• CRM Optimization: Streamlined Salesforce workflows for 40+ regional account managers, improving field activity tracking and reducing turnaround times by 80% within 4 months.
• Post-Survey Event Analysis: Analyzed HCP engagement data across six rare disease programs and designed strategic speaker decks that improved post-event follow-up strategies by 20%.
• Collaborated across marketing, sales, and compliance teams to align field reporting processes.