Jessica Adams
Milford,OH
Summary
Results-driven leader skilled in optimizing talent, implementing initiatives, and streamlining procedures for optimal efficiency.
Overview
7
7
years of professional experience
Work History
Branch Manager/Sales Manager
Coldwell Banker Realty
08.2023 - Current
- Recruit, acquire, and retain productive sales associates
- Implement industry changes in agent's business models, emphasizing a solution-oriented mindset for optimal outcomes.
- Implement effective strategies for coaching and motivating sales associates through the use of prospecting techniques, technology, business development programs.
- Leverage relationships within industry to promote brand, sales associates and increase market share keeping #1 status for agent market share in our zip codes
- Support initiatives for driving penetration of preferred services (mortgage, title, home warranty, insurance and relocation) in order to exceed yearly assigned goals for office
- Provide culture of awesomeness in the form of office events, community engagement and inter office events
- Efficiently coach the sales team to utilize impactful sales tactics and consistently deliver exceptional customer service
- Conduct weekly meetings to inspire, support and plan for staff/agent development.
- Exceed sales goals and achieved business objectives by motivating agents and facilitating technology implementation.
Office Manager
Cintas
10.2022 - 08.2023
- Supervised a team of administrative staff members and conducted training sessions to enhance their skills in areas such as accounts receivable, accounts payable, data entry, and receptionist duties.
- Demonstrated adherence to all corporate policies and procedures for location audit compliance.
- Drove financial success by constantly monitoring and maintaining budget for accounts receivable goals.
- Offered support to the entire team, including the VP of Engineering, directors, and engineers.
- Maintained confidential records relating to personnel matters.
- Prepared agendas for board meetings along with taking minutes during sessions.
- Coordinated meetings, conferences, travel arrangements and department activities.
Assistant Manager/Development Specialist
Coldwell Banker Realty
09.2020 - 10.2022
- Demonstrated proficiency in managing and ensuring the productivity of a team consisting of 160+ agents through effective recruitment, acquisition, and retention strategies.
- Utilized available tools including prospecting, technology, and business development programs to coach, motivate, and develop sales associates
- Established and maintained industry relationships to enhance brand visibility, drive sales growth, and expand market share while consistently achieving top position in agent market share within our zip codes.
- Supported initiatives to drive penetration of preferred services (e.g. mortgage, title, home warranty, insurance, relocation) surpassing annual office targets.
- Managed the planning and execution of interactive office events, promoting a productive work culture.
- Conducted weekly meetings to boost team morale, resolve issues, strategize enhancements, and track progress towards objectives.
Sales Instructor
Coldwell Banker Realty
08.2019 - 09.2020
- Utilized a variety of live and virtual methods and platforms to deliver engaging and interactive learning programs.
- Implemented promotional campaigns to generate interest and boost attendance for courses at both the local and national level.
- Partnered with local management to determine training gaps and implemented updates in course content.
- Monitored and assessed the performance of students' work to track their development, furnish constructive input, and propose enhancements
- Supervised and monitored students' use of tools and equipment.
- Presented lectures and facilitated discussions to enhance agents' knowledge and competencies.
- Maintained accurate documentation of educational services offered and tracked students' development to determine the overall effectiveness of learning program.
- Maintained up-to-date knowledge of subject area curriculum, technical advancements, and teaching techniques.
Sales Agent
Coldwell Banker Realty
12.2017 - 08.2019
- Successfully assisted clients in achieving their desired outcome during the home buying/selling process through the use of strong negotiation and objection handling skills.
- Successfully navigated changes in the real estate industry by staying current with industry trends and modifying business strategies.
- Maintained current knowledge of laws governing real estate transactions in order comply with regulations.
- Coordinated with appraisers, title companies, lenders, home inspectors and other third parties to ensure a successful closing process.
- Advised clients on market trends and local real estate conditions, helping them make informed decisions.
- Generated leads through networking activities, cold calling prospects, referrals.
- Collaborated with colleagues to develop strategies for attracting new clients.
- Promoted sales through advertising, open houses and Multiple Listing Services.
- Maintained current and accurate CRM database of prospective customers.
Education
Kentucky Real Estate Licensure -
perry real estate college
12.2023
Ohio Real Estate Licensure -
Hondros College of Business
12.2017
Skills
- Large team management and organizational skills
- Process oriented
- Effective Communicator
- Sales Strategy Development
- Recruiting , Develop & Retain
- Negotiations Expert and Strong Deal Closer
- Customer Relationship Management
- Compelling Leadership Skills
- Live Event Coordination
References
References available upon request.
Timeline
Branch Manager/Sales Manager
Coldwell Banker Realty
08.2023 - Current
Office Manager
Cintas
10.2022 - 08.2023
Assistant Manager/Development Specialist
Coldwell Banker Realty
09.2020 - 10.2022
Sales Instructor
Coldwell Banker Realty
08.2019 - 09.2020
Sales Agent
Coldwell Banker Realty
12.2017 - 08.2019
Kentucky Real Estate Licensure -
perry real estate college
Ohio Real Estate Licensure -
Hondros College of Business