Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Aguilar

Fayetteville,AR

Summary

Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

4
4
years of professional experience

Work History

Dispatcher

Springdale Police Department
01.2024 - 03.2024
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.

Restaurant Waitress

Mexican Restaurants; Mexico Viejo & El Matador
01.2021 - 11.2023
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
  • Developed rapport with regular customers, enhancing their overall dining experience through personalized attention.
  • Balanced multiple responsibilities simultaneously, managing order-taking, drink refills, and general guest inquiries effectively.

Receptionist Intern

H&r Block Tax Svc
01.2020 - 08.2020
  • Developed and maintained current spreadsheets for tracking and analysis of office data.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided clerical support to company employees by copying, faxing, and filing documents.


Education

Bachelor of Arts - Criminology

University of Arkansas, Fayetteville
Fayetteville, AR
12.2022

Associate of Arts - Criminal Justice

Cossatot Community College of The University of Arkansas
De Queen, AR
2020

Skills

  • Procedure Preparation
  • Preventive Maintenance
  • Customer Preferences
  • Opening and Closing Procedures
  • Bilingual
  • Multitasking
  • Fast Pace Learner
  • Networking & Wireless
  • Degrees & Certificates
  • Work Ethic
  • Microsoft Programs

Timeline

Dispatcher

Springdale Police Department
01.2024 - 03.2024

Restaurant Waitress

Mexican Restaurants; Mexico Viejo & El Matador
01.2021 - 11.2023

Receptionist Intern

H&r Block Tax Svc
01.2020 - 08.2020

Bachelor of Arts - Criminology

University of Arkansas, Fayetteville

Associate of Arts - Criminal Justice

Cossatot Community College of The University of Arkansas
Jessica Aguilar