Summary
Overview
Work History
Education
Skills
References
Accomplishments
Certification
References
Timeline
Generic

Jessica Aguirre

Midland

Summary

Dynamic delivery driver with a proven track record at FedEx Express, excelling in package routing and customer relationship management. Recognized for maintaining a safe driving record and ensuring timely deliveries, while fostering positive customer interactions. Adept at problem-solving and team supervision, contributing to enhanced operational efficiency and customer satisfaction.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Delivery Driver

FedEx Express
09.2022 - Current
  • Operates FedEx Express vehicles to provide efficient and courteous delivery and pickup of packages to both homes and businesses.
  • Verifies shipments for compliance with FedEx service standards and provides customer service functions as needed.

Delivery Driver

SBC Express (FedEx Ground Contracting company)
11.2021 - 09.2022
  • Operated FedEx Ground vehicles to ensure timely and courteous package delivery and pickup services.
  • Confirmed shipments compliance with FedEx service standards while executing customer service tasks.

Manager

Clearsprings Café
05.2019 - 11.2021
  • Supervised shifts with over 30 employees to ensure timely and accurate task completion.
  • Managed restaurant operations, including customer service, inventory management, and daily financial procedures.
  • Handled customer complaints effectively to maintain satisfaction and service quality.
  • Supported all restaurant areas, demonstrating versatility in cooking, waiting tables, and bartending.

Manager

The Bar
06.2011 - 04.2019
  • Supervised shifts of over 20 employees to ensure efficient task completion.
  • Managed customer service operations, addressing complaints and overseeing inventory and ordering.
  • Conducted daily financial tasks, including register counts and deposits.
  • Assisted with cooking, waiting tables, and bartending to maintain seamless restaurant operations.

Security Officer

Allied Barton
08.2010 - 05.2011
  • Executed facility patrols, ensuring security and escorting personnel as needed.
  • Developed and presented comprehensive security reports to management.
  • Managed emergency responses by coordinating resource dispatch during incidents.

Head Bartender

The Ranch
09.2003 - 06.2010
  • Leveraged extensive knowledge of liquor, beer, and wine to enhance customer experience.
  • Executed creative mixology skills to craft unique beverage offerings.
  • Facilitated exceptional hospitality service, effectively addressing challenging customer situations.
  • Operated cash registers accurately, ensuring efficient transaction processing.

Education

GED -

Home School
Big Spring, TX
01.1998

Some College (No Degree) - Nursing

Midland College
Midland, Texas, TX

Skills

  • Vehicle operation
  • Package routing
  • Shipment verification
  • Delivery tracking
  • Time management
  • Customer relationship management
  • Problem solving
  • Attention to detail
  • Time management skills
  • Safe driving record
  • Customer interaction
  • Vehicle inspection
  • Delivery recordkeeping
  • Dependable and reliable
  • Loading and unloading
  • Problem-solving
  • Pre-trip and Post-trip inspections
  • DOT compliance
  • Inventory management
  • Positive attitude
  • Data entry
  • Customer service
  • Microsoft Office
  • Team supervision
  • Restaurant operations
  • Shift management
  • Customer service operations
  • Customer satisfaction focus
  • Employee onboarding

References

  • Lisa Lester, Coworker/Friend, (432) 557-3329
  • Amber Bales, Coworker/Friend, (830) 765-0262
  • Megan Lewis, Friend, (361) 222-3633
  • Vernice Ortiz, Coworker/Friend, (432) 559-0491

Accomplishments

  • 3 year safe driver award
  • employee of the month award

Certification

  • TABC
  • Food Handlers

References

References available upon request.

Timeline

Delivery Driver

FedEx Express
09.2022 - Current

Delivery Driver

SBC Express (FedEx Ground Contracting company)
11.2021 - 09.2022

Manager

Clearsprings Café
05.2019 - 11.2021

Manager

The Bar
06.2011 - 04.2019

Security Officer

Allied Barton
08.2010 - 05.2011

Head Bartender

The Ranch
09.2003 - 06.2010

GED -

Home School

Some College (No Degree) - Nursing

Midland College

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