Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jessica Alba

Oak Lawn,IL

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Capable of managing projects and collaborating effectively with teams. Passionate about continuous learning and professional development. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Financial Assistant

HealthCare Business Consultants
Downers Grove, IL
06.2022 - Current
  • Managed accounts payable and receivable by reviewing, entering, and processing invoices, ensuring accurate data entry and timely payment to vendors.
  • Deposited checks into the bank, ensuring timely and accurate reconciliation of deposits with internal records.
  • Created and maintained financial spreadsheets to track daily expenses, payments, and revenue, streamlining financial reporting for senior management.
  • Performed monthly bank reconciliations, comparing bank statements to QuickBooks records to ensure accuracy, resolve discrepancies, and maintain balanced accounts.

Barista

Starbucks
DeKalb, IL
08.2019 - 06.2022
  • Provided exceptional customer service in a fast-paced environment, enhancing customer satisfaction and fostering repeat business.
  • Efficiently handled multiple tasks simultaneously, including taking orders, preparing beverages, and processing payments during peak hours.
  • Worked collaboratively with team members to ensure a smooth workflow, meeting customer needs and achieving daily sales targets.

Sales Representative

AT&T
Batavia, IL
03.2020 - 03.2021
  • Achieved top-ranking sales performance, consistently meeting or surpassing monthly, quarterly, and annual sales targets through dedication and customer-focused strategies.
  • Resolved customer complaints and concerns, using effective problem-solving skills to ensure customer satisfaction and brand loyalty.
  • Managed inventory and sales floor presentation, ensuring that products were properly displayed and available to customers.
  • Processed customer orders and managed account information, ensuring accuracy and providing detailed explanations of terms, billing, and services.

Education

BBA - Business Administration

Saint Xavier University
Chicago, IL
12-2024

Skills

  • QuickBooks experience
  • Microsoft Excel
  • Project management
  • Data analysis
  • Communication
  • Time management
  • Problem solving
  • Adaptability
  • Customer service

Certification

  • Google Analytics Certified 12/2024
  • AI-Powered Performance Ads Certified 12/2024
  • Manage GA4 Data and Learn to Read Reports 12/2024
  • Digital Advertising Certified 12/2024

Timeline

Financial Assistant

HealthCare Business Consultants
06.2022 - Current

Sales Representative

AT&T
03.2020 - 03.2021

Barista

Starbucks
08.2019 - 06.2022

BBA - Business Administration

Saint Xavier University

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Jessica Alba