Jessica Alcaraz
Los Angeles,CA
Overview
3
3
years of professional experience
Work History
TMS and Mental Care Coordinator
Anew Era Psychiatry
Los Angeles
10.2023 - Current
- Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
- Cultivated relationships with local organizations that provide resources for individuals dealing with mental health issues.
- Coordinated patient care services with the medical team to ensure quality and timely delivery of care.
Patient Care Coordinator
Montare Neuroclinic
Encino, CA
09.2022 - 10.2023
- Updated policies and procedures, leading continuous improvement of resident assessments and care
- Evaluated effectiveness of current strategies with interdisciplinary team and utilized recommendations to make permanent improvements to care standards
- Implement new methods of data collection that assisted in determining efficacy of services.
Mental Health Worker
Montare Neuroclinic
Sherman Oaks, CA
01.2022 - 09.2022
- Established rapport and relationships with patients and external partners to cross-train and support medical staff
- Utilized meditation and visualization to support clients in meeting therapeutic goals
- Worked with family members to develop support networks and multifaceted coping techniques focused on client needs.
Shift Lead
Cheebo
Los Angeles, CA
05.2021 - 01.2022
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress
- Responded to and resolved customer questions and concerns.
Education
Master of Science - Public Health
National University
06-2025
Bachelor of Science - Applied Mathematics
University of California, Riverside
06.2016
Skills
- Quality Management
- Insurance Knowledge
- Treatment Planning
- Patient Care
- Interdepartmental Collaboration
- R
- Statistical Analysis
- HIPAA Compliance
- Bilingual fluency in Spanish
- Patient Relations
Timeline
TMS and Mental Care Coordinator
Anew Era Psychiatry
10.2023 - Current
Patient Care Coordinator
Montare Neuroclinic
09.2022 - 10.2023
Mental Health Worker
Montare Neuroclinic
01.2022 - 09.2022
Shift Lead
Cheebo
05.2021 - 01.2022
Master of Science - Public Health
National University
Bachelor of Science - Applied Mathematics
University of California, Riverside
Similar Profiles
Brielle GoochBrielle Gooch
TMS Technician at Anew Era TMSTMS Technician at Anew Era TMS
ISABELLA GROSSERISABELLA GROSSER
Front Desk Associate at Begin Anew Med SpaFront Desk Associate at Begin Anew Med Spa
Rutanya Pearson MitchnerRutanya Pearson Mitchner
Community Coordinator | Case Manager | Data Coach at Life Anew Restorative JusticeCommunity Coordinator | Case Manager | Data Coach at Life Anew Restorative Justice
Grace BonafedeGrace Bonafede
TV Talent Assistant to Andrew Kurland at Creative Artists Agency (CAA)TV Talent Assistant to Andrew Kurland at Creative Artists Agency (CAA)
Christian PalmerChristian Palmer
Manager at Mr. T RestaurantManager at Mr. T Restaurant