Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
Generic

Jessica Allen

Louisville,KY

Summary

Tenacious Accounts Receivable Manager with experience managing invoicing, payment tracking, and reconciliation activities. Skilled in utilizing accounting software such as QuickBooks, SAP, and Oracle to maintain accurate records and generate financial reports. Experienced in analyzing receivable data, identifying trends, and implementing strategies to optimize cash flow and minimize bad debt.

Overview

13
13
years of professional experience

Work History

Accounts Receivable Supervisor

Wieland Group
Louisville, United States
06.2024 - Current
  • Lead and support the A/R team to ensure smooth operations.
  • Manage order holds, troubleshoot payment issues, and minimize risk for the credit team.
  • Collaborate with sales, and the credit team to resolve billing and payment issues/concerns.
  • Manage and record all incoming payments and ensure they are posted in a timely manner.
  • Prepare and send invoices to customers in a timely manner.
  • Prepare reports on aging accounts.
  • Implement and improve the accounts receivable processes and practices.
  • Assist in month-end closing activities and provide necessary documentation to the finance team.
  • Support audits by providing the necessary documentation and answering queries.

Accounts Receivable Associate

Wieland Group
Louisville, United States
04.2021 - 05.2024
  • Apply cash receipts to customer accounts for Wieland's various business units using 6 different ERP systems, such as Mainframe, AS400, SAP, Oracle, and others.
  • Investigate receipt discrepancies including debits and credits and resolve by working with the customer, marketing, sales and/or collections.
  • Daily reconcile the AR subledger to cash received, invoices and credits issued and resolve any discrepancies.
  • Prepare, enter and ensure accuracy of monthly journal entries to record AR receipts, AR intercompany transactions and miscellaneous write-offs.
  • Monthly provide business unit accountants AR activity and collaborate to reconcile AR to sales and resolve any issues to ensure revenue is accurately recorded.
  • Support and participate in implementation of new processes and systems.

Billing Coordinator

Irving Materials, Inc.
Louisville, KY
11.2019 - 04.2021
  • Ensure timely billing of concrete customers.
  • Balance daily yardage.
  • Address all billing questions for internal and external customers.
  • Main records and documentation of concrete billing issues.
  • Update pricing in system and run preliminary report daily for price changes.
  • Effectively communicate with sales, accounts receivable, and sales coordinators regarding pricing and customer issues.
  • Provide backup for other billing coordinator.
  • Maintain document imaging system, including indexing documents and locating missing documents.
  • Process adjustments, credits and rebills in a timely manner.

Accounts Payable Specialist

Irving Materials, Inc.
Louisville, KY
06.2019 - 11.2019
  • Handles all vendor correspondence via email and phone.
  • Investigate and resolve all problems with processing invoices.
  • Codes invoices, check requests, and expense reports using the correct GL code set by the Financial department of IMI.
  • Receives, researches and resolves a variety of routine internal and external inquiries concerning account status, including communicating the resolution of discrepancies to appropriate persons.
  • Prepare check runs weekly.
  • Files, maintains, and distributes accounting documents, records and reports via electronically.

Accounts Receivable Specialist

Irving Materials, Inc.
Louisville, KY
02.2018 - 06.2019
  • Respond to daily customer inquiries about their accounts, invoices, payments, etc.
  • Post plant deposits and credit payments for our cash on delivery customers.
  • Post an average of $800,000 in payments on customer accounts with lines of credit via mail or ACH payments.
  • Obtain necessary information from sales, plant managers and customers in regards to payment discrepancies.
  • Investigate all account discrepancies while reviewing the aging of our customer accounts.
  • Run necessary reports at the End of the Month to reconcile payments posted in our Command system as well as our bank accounts.

Accounts Receivable Specialist

The Seelbach Hilton
Louisville, Area
06.2017 - 01.2018
  • Respond to all guest inquiries and other clerical tasks in order to maintain the accounts receivables record for the hotel.
  • Compile and sort documents, prepare and post invoices, credits, and debit memos.
  • Post customer and company payments by recording cash, checks, and credit card transactions.
  • Post revenue by entering and verifying transactions from lockbox and local deposits.
  • Resolves valid or authorized deductions by entering adjusting entries.
  • Resolves collections by examining customer payment plans, payment history, credit line; coordinating contact with collections department.

Front Desk Manager

Hyatt Place Louisville East
Louisville, Area
01.2016 - 08.2016
  • Provide guests with a first and last impression as both greeters of new guests and well-wishers to departing ones.
  • Perform or delegate various tasks that are essential to daily operations of a hotel's front desk.
  • These tasks include making or confirming reservations, verifying and collecting payments, issuing room keys, controlling guest access to safe deposit boxes, and contacting housekeeping or maintenance when guests report a problem.
  • Provide hotel clerks with necessary training and support.
  • Other responsibilities include bookkeeping duties, such as balancing accounts, conducting nightly financial audits and referring patron comments and complaints to the appropriate hotel manager.

Bookkeeper

BJ's Restaurants, Inc.
Louisville, Area
09.2012 - 02.2015
  • Handle cash and deposits using the proper accounting procedures and documentation.
  • Enter weekly sales and customer count sheets for review by management.
  • Count the safe and cash drawers daily.
  • Count the drawers to their starting cash after each night.
  • Count liquor inventory for the start of the shift.
  • Operate the home computer programmed with the accounting software the company uses to record, store, and analyze information and compare printouts to manual journals for validation and verification.
  • Calculate, prepare, and analyze bills, invoices, account statements, and other financial statements according to Corporate procedures.

Education

High School Diploma -

North Oldham High School
Goshen, KY
05.2010

Skills

  • Cash application
  • Invoice processing
  • Payment reconciliation
  • Audit support
  • Team leadership
  • Effective communication
  • Problem resolution
  • Attention to detail
  • SAP experience
  • Cross-functional collaboration
  • Microsoft Excel
  • QuickBooks proficiency
  • Oracle financials
  • Professionalism
  • Communication skills
  • Multitasking and organization
  • Teamwork

References

References available upon request.

Timeline

Accounts Receivable Supervisor

Wieland Group
06.2024 - Current

Accounts Receivable Associate

Wieland Group
04.2021 - 05.2024

Billing Coordinator

Irving Materials, Inc.
11.2019 - 04.2021

Accounts Payable Specialist

Irving Materials, Inc.
06.2019 - 11.2019

Accounts Receivable Specialist

Irving Materials, Inc.
02.2018 - 06.2019

Accounts Receivable Specialist

The Seelbach Hilton
06.2017 - 01.2018

Front Desk Manager

Hyatt Place Louisville East
01.2016 - 08.2016

Bookkeeper

BJ's Restaurants, Inc.
09.2012 - 02.2015

High School Diploma -

North Oldham High School

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