Summary
Overview
Work History
Education
Skills
References
References
Timeline
Generic

Jessica Almarez

La Mesa,CA

Summary

Detail-oriented Administrative Professional with 4+ years of experience in healthcare administration, insurance billing, and office coordination. Skilled in ICD-10 coding, patient scheduling, and electronic health records management. Proven ability to optimize workflows, improve patient care, and support cross-functional teams. Adept at balancing administrative tasks with financial oversight to ensure compliance and efficiency. Seeking to contribute expertise as a Remote Administrative Coordinator at Blue Shield Insurance Group.

Overview

9
9
years of professional experience

Work History

Administrative Coordinator

DK Construction
San Diego, CA
07.2022 - Current
  • Drafted and managed client contracts ranging from $8K to $100K.
  • Handled bookkeeping, payroll, and client payments to ensure accurate financial tracking.
  • Scheduled and coordinated client appointments, contributing to increased customer satisfaction.

Administrative Assistant

Pieters & Associates
San Diego, CA
01.2021 - 07.2023
  • Provided administrative support including appointment scheduling, correspondence, and record-keeping.
  • Assisted management with client communication and office workflow improvements.
  • Maintained organized filing systems and prepared documents for insurance and compliance purposes.

Healthcare Administrator

Elite Performance Institute
San Diego, CA
01.2018 - 02.2021
  • Managed insurance billing and ICD-10 coding for multiple providers.
  • Coordinated patient scheduling, medical records, and day-to-day office operations.
  • Developed and enforced office protocols to improve efficiency and compliance.
  • Built strong patient relationships, ensuring personalized care and positive experiences.

Lead Sales Advisor

24 Hour Fitness
Chula Vista, CA
06.2017 - 10.2018
  • Managed membership sales, scheduling, and customer service in a high-volume environment.
  • Organized community outreach events and provided tours for prospective members.

Lead Sales / Technician

Wireless World LLC (Sprint)
Chula Vista, CA
03.2016 - 02.2017
  • Conducted device repairs and provided troubleshooting support.
  • Managed store budget tracking and monthly expense reports.
  • Consistently exceeded sales goals while training and supervising team members.

Education

Welding Certification Program -

San Diego College of Continuing Education
San Diego, CA
01.2021

Associate of Arts Coursework -

Southwestern College & San Diego Mesa College
San Diego, CA
01.2017

High School Diploma -

Eastlake High School
Chula Vista, CA
01.2014

Skills

  • Healthcare administration
  • Electronic health records managment
  • ICD-10 coding
  • Contract management
  • Appointment scheduling and calendar optimization
  • Insurance billing and protocols
  • Team coordination and collaboration
  • Problem solving and process improvement
  • Attention to detail
  • Effective communication skills
  • Staff scheduling procedures
  • Patient support and engagement
  • Financial oversight and budget planning
  • Regulatory compliance and HIPAA adherence

References

Available upon request

References

References available upon request.

Timeline

Administrative Coordinator

DK Construction
07.2022 - Current

Administrative Assistant

Pieters & Associates
01.2021 - 07.2023

Healthcare Administrator

Elite Performance Institute
01.2018 - 02.2021

Lead Sales Advisor

24 Hour Fitness
06.2017 - 10.2018

Lead Sales / Technician

Wireless World LLC (Sprint)
03.2016 - 02.2017

Welding Certification Program -

San Diego College of Continuing Education

Associate of Arts Coursework -

Southwestern College & San Diego Mesa College

High School Diploma -

Eastlake High School

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