Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emma Perez

La Mesa,CA

Summary

Dynamic operations supervisor with extensive experience in team building and project oversight, recognized for fostering a collaborative work environment. Proven ability to engage effectively with diverse personalities, ensuring seamless communication and cooperation across all levels. A track record of cultivating strong relationships that drive team performance and achieve outstanding results. Committed to leveraging expertise to enhance operational efficiency and contribute to organizational success.

Overview

1
1
year of professional experience

Work History

Sales Associate

Nordstrom
08.2025 - Current
  • Built and maintained relationships with peers and upper management to drive team success
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices
  • Helped customers find specific products, answered questions, and offered product advice

Operations Supervisor

Cedar Fair
07.2025 - Current
  • Trained, mentored and motivated employees to maximize team productivity
  • Led team of 300+ in daily operations, ensuring efficiency and productivity were maintained at optimal levels
  • Managed scheduling and staffing, optimizing labor costs while ensuring operational demands were met

Area Supervisor

Cedar Fair
07.2024 - 07.2025
  • Monitored employee work and determined benchmarks for performance indicators
  • Led regular team meetings to communicate updates, gather feedback, and discuss strategies.
  • Resolved customer complaints and issues swiftly to maintain high service standards

Education

BBA - General Business

San Diego State University
San Diego, CA
05-2027

Associate of Arts - Business Administration

West Valley College
Saratoga, CA
12-2024

Associate of Arts - Economics

West Valley College
Saratoga, CA
12-2024

Associate of Science - Liberal Arts and Sciences

West Valley College
Saratoga, CA
12-2024

Skills

  • Problem-solving
  • Effective communication
  • Project management
  • Leadership skills
  • Team building
  • Collaboration and teamwork
  • Time management
  • Dependability and responsibility
  • Customer relations
  • Customer service
  • Teamwork and collaboration
  • Problem-solving skills

Timeline

Sales Associate

Nordstrom
08.2025 - Current

Operations Supervisor

Cedar Fair
07.2025 - Current

Area Supervisor

Cedar Fair
07.2024 - 07.2025

Associate of Arts - Business Administration

West Valley College

Associate of Arts - Economics

West Valley College

Associate of Science - Liberal Arts and Sciences

West Valley College

BBA - General Business

San Diego State University