Lee Nichols
Harlingen
Summary
Greetings,
My name is Lee Nichols and I am applying to be a part of your team because I am confident that I would be an asset to your organization. I have extensive experience in researching and applying government policy, I’m a fast learner, and am organized. I have extensive experience in fast paced office environment. I’m great with people and a dependable professional.
I do have a felony conviction on my record. The nature of my offense is nonviolent and my recidivism level is zero. I take full responsibility for the mistake that I made and am committed to a positive future. I am looking for an opportunity to prove myself, and I am confident I can be a valuable, dedicated employee.
Overview
16
16
years of professional experience
Work History
Sales Associate
Charlie Clark Nissan
Brownsville
08.2023 - 01.2024
- Assisted customers in selecting vehicles based on needs and preferences.
- Maintained knowledge of current inventory and promotions to inform clients.
- Demonstrated vehicle features and capabilities during test drives for customers.
Bilingual Senior Claims Specialist
Social Security Administration
Harlingen
04.2008 - 08.2023
- Intake, development, and adjudication of social security retirement and disability claims
- Interviewed claimants on a daily basis at the initial application level and followed up with various claimants concerning post adjudicative issues via telephone, scheduled in person appointments, and via mail correspondence
- Reviewed and corrected complex retirement and disability claims in order to ensure administrative policy was correctly applied at the initial and post adjudicative levels
Education
Bachelor's degree - Business Administration
Morningside College
Sioux City, IASkills
- Bilingual (Fluent in English & Spanish)
- Customer relationship management
- Vehicle demonstration
- Inventory management
- Customer assistance
- Sales techniques
- Product knowledge
- Technical communication
- Meet sales targets
- Effective listening
- Problem solving
- Attention to detail
- Team collaboration
- Time management
- Adaptive learning
- Outgoing personality
- Adapt to diverse groups
- Verbal/written communication
- Friendly and outgoing
- Customer service
- Reading comprehension skills
- Listening skills
- Cold calling
- Reliable and punctual
- Conflict resolution
- Goal oriented
- Written and oral communication skills
- Contract preparation
- Product demonstrations
- Complex Problem-solving
- Policy and procedure adherence
- Problem-solving skills
- Excellent people skills
- Professional demeanor
- Client account management
- Problem-solving
- Exceptional customer service
- Positive and professional
- Teamwork and collaboration
Timeline
Sales Associate
Charlie Clark Nissan
08.2023 - 01.2024
Bilingual Senior Claims Specialist
Social Security Administration
04.2008 - 08.2023
Bachelor's degree - Business Administration
Morningside College