Jessica Alston
Arlington,United States
Summary
Determined Loan Specialist proudly offering over 15 years' experience in conducting reviews of credit histories and assisting customers. A valuable employee observant of all data confidentiality rules and regulations. Skilled in developing client relationships and observing credit procedures.
Overview
18
18
years of professional experience
Work History
Loan Specialist
Small Business Administration
Fort Worth, Texas
01.2023 - Current
- Reviewed loan applications and credit information to determine potential customers' eligibility for loans.
- Verified all documents provided by applicants for accuracy and completeness.
- Analyzed financial statements of clients to assess their ability to repay loans.
- Ensured that all loan processing activities were in compliance with relevant laws and regulations.
- Assisted customers in understanding the terms of their loan agreements and answered any questions they had about them.
- Recommended loan approvals and denials based on customer loan application reviews.
Loan Specialist
RP Professional Services (SBA Contractor)
Arlington, TX
04.2020 - 11.2022
- Collected payments from borrowers on past due accounts and worked out payment plans when needed.
- Reviewed loan applications and credit information to determine potential customers' eligibility for loans.
- Verified all documents provided by applicants for accuracy and completeness.
- Analyzed financial statements of clients to assess their ability to repay loans.
- Coordinated with other departments within the organization regarding loan applications, approvals, and rejections.
- Obtained and compiled copies of loan applicants' credit histories, corporate financial statements and other financial information to update credit and loan files.
Senior Operations Specialist
JPMorgan Chase
Monroe, LA
08.2006 - 01.2019
- Developed and maintained operational procedures to ensure smooth workflow in daily operations.
- Supervised a team of junior operations specialists ensuring tasks were completed accurately and on time.
- Analyzed loan applications and supporting documents to determine eligibility for approval.
- Reviewed credit reports and financial information to evaluate creditworthiness of applicants.
- Performed detailed calculations to verify income, assets, liabilities and other data provided by applicants.
- Communicated with customers via telephone or email to obtain additional documentation required for loan processing.
- Submitted loan applications to underwriting department for review and approval process.
Education
Bachelor of Science - Business Administration And Management
Louisiana State University At Shreveport
Shreveport, LASkills
- Financial Assessment
- Loan Servicing
- Documentation Review
- Loan Processing
- Loan approvals
- Effective Communication
- Credit analysis
- Cash Flow analysis
- Credit History Review
- Income Evaluation
- Eligibility Determination
Timeline
Loan Specialist
Small Business Administration
01.2023 - Current
Loan Specialist
RP Professional Services (SBA Contractor)
04.2020 - 11.2022
Senior Operations Specialist
JPMorgan Chase
08.2006 - 01.2019
Bachelor of Science - Business Administration And Management
Louisiana State University At Shreveport