Summary
Work History
Education
Skills
COMMUNICATION
Timeline
JESSICA ALVEY

JESSICA ALVEY

Tell City,IN

Summary

To secure a position which enables me to use my writing, organizational, and creative skills to make a positive contribution to the work environment and become an essential part of the company.

Professional with strong background in customer service, adept at addressing client needs and resolving issues efficiently. Skilled in communication, problem-solving, and utilizing various customer service software. Known for fostering team collaboration and driving results, adaptable to changing requirements, and dependable in high-pressure environments.

Work History

Volunteer

Redemption Christian Church
2024 - Current
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Delivery Driver

Spark- Wal-Mart
01.2023 - 08.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.

Administrative Assistant

Shoe Show, INC.
05.2010 - 12.2016
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.

Education

Associate of Applied Science - Office Administration with a Software and Medical Concentration

Ivy Tech Community College, Evansville, IN
12.2012

Graduated December 2012

  • Dean's List 2010



Skills

  • Positive attitude
  • Teamwork and collaboration
  • Organized and efficient
  • Problem-solving
  • Attention to detail
  • Community service
  • Time management
  • Computer skills
  • Adaptability and dependability
  • Customer service
  • Answering phones

COMMUNICATION

I am great at problem solving, attention to detail, and customer service skills with a growing company to achieve optimum utilization of its resources. I look to utilize my experience in data entry, customer service, and my ability to be a quick learner in an organization with upward mobility and opportunities for advancement.

Timeline

Delivery Driver - Spark- Wal-Mart
01.2023 - 08.2024
Administrative Assistant - Shoe Show, INC.
05.2010 - 12.2016
Volunteer - Redemption Christian Church
2024 - Current
Ivy Tech Community College - Associate of Applied Science, Office Administration with a Software and Medical Concentration

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