Driven and energetic professional with a notable history of dependability, honesty, and hard work. A confident leader who instills critical thinking, time management, and problem-solving skills in every task assigned. Exercises ethical decision-making and is prepared to improve in all aspects of the business.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Property Manager
Ross Financial
04.2023 - Current
Successfully followed HUD policies and procedures
Followed up on delinquent tenants and coordinated collection procedures.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Completed final move-out walk-throughs with tenants to identify required repairs.
Kept accurate records of all resident and tenant correspondence.
Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
Community Manager
Elevate Living/Oak Valley Apartments/Redstone Commons
05.2014 - 03.2023
Successfully managed 406-unit complex
Carefully followed state and federal laws
Compiled and conveyed all operational and financial data
Processed new hire paperwork, training, and any disciplinary action for all on-site employees
Excelled at recruiting and scheduling interviews with candidates
Processed all eviction cases including attending court hearings
Maintained accurate records of all correspondence with and from tenants
Implemented processes to provide residents benefits of a clean, safe, and well-maintained community
Remained aware of all construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes
Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
Accounting Assistant
Bellona Agrisolutions
02.2013 - 07.2014
Balanced cash funds
Monitored open accounts and pursued payments to control account balances
Assists in the preparation of financial statements such as billings, budgets, and cost reports
Compiled financial data, including compliant ledger and journal records
Reviewed bank account statements to reconcile accounts by documenting correct financial information in the general ledger
Reconciled all expenses and accounts, including company credit cards and expense accounts.
Maintained clean and organized files by keeping accounts payable records up-to-date.
Education
Bachelor of Management Studies - Strategic Business
St. Ambrose University
Davenport, IA
05.2015
Associates of Business -
Kaplan University
Davenport, IA
05.2012
Skills
Knowledge of leasing and market conditions
Proficient in Microsoft Office/Word/Excel
Organizational strengths
Fair housing mandates
Budgeting and Finance
Problem-solving abilities
Capital Projects Management
Local and State Laws
Management of Employees
Knowledge of Building Codes
Multi-Family Property Management
Certification
Fair Housing Training - 2015-2023
Timeline
Assistant Property Manager
Ross Financial
04.2023 - Current
Community Manager
Elevate Living/Oak Valley Apartments/Redstone Commons
05.2014 - 03.2023
Accounting Assistant
Bellona Agrisolutions
02.2013 - 07.2014
Bachelor of Management Studies - Strategic Business