JESSICA ANDERSON
Franklin
Summary
Pharmacy professional with focus on accuracy and patient care. Adept at medication preparation and inventory management, contributing to efficient pharmacy operations. Strong emphasis on team collaboration and adaptability to changing demands, ensuring reliable and flexible support.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreens
2022 - Current
- Resolve customer complaints promptly while maintaining professionalism at all times.
- Organized work areas so everything is easily accessible when needed.
- Maintain inventory levels of commonly used drugs and place orders when necessary.
- Perform data entry for patient profiles, billing information, and prescription orders into the pharmacy software system.
- Assisted in training new staff on pharmacy procedures and best practices for customer service.
- Collaborated with healthcare professionals to resolve medication-related issues promptly and effectively.
Sales Associate
Dairy Queen Grill & Chill
07.2020 - 10.2022
- Collaborated with team members to restock merchandise and maintain store appearance.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
- Trained new associates on operational procedures and customer service standards.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Education
Legal Studies -
Gateway Technical College
09.2025
Highschool Diploma - undefined
Waterford Union Highschool
01.2022
Skills
- Strong organizational and time-management skills
- Exceptional communication and interpersonal skills
- Ability to work independently and as part of a team
- Detail-oriented and able to handle multiple tasks simultaneously
- Experience in medication verification, pharmacy software systems, and insurance billing
Certification
ExCPT (Exam for the Certification of Pharmacy Technicians)
Timeline
Sales Associate
Dairy Queen Grill & Chill
07.2020 - 10.2022
Highschool Diploma - undefined
Waterford Union Highschool
Pharmacy Technician
Walgreens
2022 - Current
Legal Studies -
Gateway Technical College
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