Dynamic startup founder with expertise in brand development and marketing strategy. Proven track record in enhancing service quality and elevating brand visibility through innovative promotional initiatives and community engagement.
Overview
15
15
years of professional experience
2
2
Certifications
Work History
Startup Founder
Pretty in Real Life beauty bar
Chicago, Illinois
01.2020 - 04.2023
Drafted comprehensive business plan outlining startup goals and strategies.
Developed brand identity and marketing strategy, enhancing visibility and customer engagement for beauty bar services.
Executed promotional events, boosting community engagement and elevating brand visibility.
Built user-friendly website and established social media accounts to enhance brand visibility.
Implemented customer feedback systems to enhance service quality and client experience.
Analyzed industry trends to assess current competitive landscape and identify new opportunities.
Managed financial operations, ensuring accurate budgeting, forecasting, and accounting for sustainable growth.
Oversaw inventory management, including ordering and stock control of beauty products.
Customer Sales Representative
Bath & Body Works
Schaumburg, Illinois
08.2018 - 01.2020
Recommended products based on customer inquiries and feedback to enhance satisfaction.
Assessed customer needs to recommend appropriate products or services.
Answered customer inquiries regarding product features, availability, and pricing.
Processed transactions accurately and efficiently at the point of sale.
Maintained a clean and organized sales floor to enhance the shopping experience.
Managed inventory levels, ensuring stock availability for popular items.
Collaborated with team to meet store sales goals and implement promotions.
Supported visual merchandising efforts to attract customers and increase sales.
Developed knowledge of new product lines to inform customers effectively.
Sandwhich artist
SUBWAY®Restaurants
Chicago, Illinois
02.2008 - 11.2008
Delivered friendly service by actively engaging with customers and accurately processing orders.
Operated cash register, processing transactions swiftly and accurately.
Coordinated with team members to streamline service during peak hours, enhancing customer satisfaction.
Followed food safety protocols to ensure quality and freshness of products.
Restocked supplies proactively to ensure optimal inventory levels and uninterrupted service.
Completed opening, closing, and shift change tasks by following company guidelines.
Maintained cleanliness of work area throughout shift.