Jessica Annette
Newport News,VA
Summary
Friendly and reliable professional with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
8
8
years of professional experience
Work History
Financial Analyst
ARCO Service Corporation
09.2023 - Current
- Processing and paying of invoices affiliated with issued purchase orders for an assigned group of vendors/suppliers associated with one or more buying offices
- Responsible for paying invoices for assigned vendors and suppliers within purchase order payment terms while adhering to established policies and procedures, work instructions, and key SOX controls.
Recoveries Representative
Langley Federal Credit Union
09.2018 - 09.2023
- Process court ordered wage garnishments, including child support, student loans, wage assignments, bankruptcy orders, state and federal tax levies
- Ensures all garnishment payments are accurate and in compliance with withholding orders and the laws
- Researches and responds to inquiries from courts, state and federal agencies and others regarding garnishment orders
- Supporting the collection team efforts for accounts receivable portfolio.
Receptionist
Langley Federal Credit Union
07.2017 - 08.2018
- Welcomed visitors by greeting them, in person or on the telephone; answered or referred inquiries
- Directed visitors by maintaining employee and department directories; gave instructions and directions within the building
- Maintained security by following procedures; monitored logbook; issued visitor badges
- Contributed to team effort by accomplishing related projects as needed.
Accounts Payable/General Cashier
Hilton Eugene
02.2016 - 11.2016
- Posted business transactions, process invoices, verify financial data for use in maintaining accounts payable records
- Provided other clerical support necessary to pay the obligations of the organization
- Maintained meticulous records of outstanding payables
- Practiced effective monitoring to ensure payments are made to vendors in a timely manner.
Education
BS in Psychology -
Liberty University
Lynchburg, VA08.2020
Skills
- Active Listening
- Communication
- Customer Service
- Attention to Detail
- Research Skills
- Time Management
- Problem-solving
- Transferable Skills
- Eager learner
- Team player
- Proactive
- Critical Thinking
References
References can be provided upon request.
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Financial Analyst
ARCO Service Corporation
09.2023 - Current
Recoveries Representative
Langley Federal Credit Union
09.2018 - 09.2023
Receptionist
Langley Federal Credit Union
07.2017 - 08.2018
Accounts Payable/General Cashier
Hilton Eugene
02.2016 - 11.2016
BS in Psychology -
Liberty University
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